inkycatz
quality posts: 105
Private Messages
drxo wrote:I ordered one last time they were offered, and received one with numerous defects (see post). The replacement is due in tomorrow, one month after I ordered the original. I will be very critical of it!
ALSO - Warranty may not be what Woot claims. Breville service told me on the phone they do not warranty refurbs beyond 90 days, no matter the seller, including this one. Woot said they were checking on this, then never got back to me. I'd believe the manufacturer on this, since they're the ones who would service it. Not sure how Square Trade will treat the apparent 3-month hole in coverage.
Answer patrol with a bunch of answers here, fresh from our buyers:
"Breville will be honoring a 6-month warranty for all Breville YouBrew refurbs bought through Woot (past event and this)." -- attn: drxo, Spankypants, and any other concerned party!
Word out to bsirvio and orpheus922:
"The price in the last event is actually the same as now at $139.99." Fyi!
And finally a shout out to dominyc:
"You can call Breville for a replacement unit. Warrant is for six months when bought through Woot."
I'm just hanging out, really.
inkycatz
quality posts: 105
Private Messages
drxo wrote:Replacement arrived an hour ago with defects, I stopped counting after 3 and called them. I asked that they check things before shipping - guess they'll pay another 2 trips for this thing. I'm tempted to ship this one back for refund and buy today, at least that would extend my warranty another month to cover this fiasco! (edit: they confirmed warranty will extend from when new unit ships... presuming it works)
All righty (well not all righty, because it really is terrible you've had such trouble), if you have any further problems, please know that you can totally contact support@woot.com for other options.
I'm just hanging out, really.