Pocket Arcade Solitaire Game

I am 87 and have arthritis in my hands and I thought this would be good for using my hands and keep me alert when I am bored. I received the product promptly, the package was not damaged. The batteries were included so I started to play the game right away. But the face did not light up and I could not read what was happening and no sound came on so I thought the batteries may not be good. There is a tiny, tiny screw holding the battery section but luckily I have a tiny, tiny Phillips screw driver and I replaced the batteries.. I dropped the screw when I was trying to replace it and could not locate it but the batteries stayed in place and the lid was fit well without the screw. It still did not light up and there was no sound, the batteries I installed were new and fresh, a good brand. I cannot read it to see what was happening. I cannot send it back because my printer does not work to print the return slip and my cell phone does not hold a charge to scan the return on it. I am 87 so it was a waste for me, it would be difficult for me to drive to UPS anyway. But I should have known better than to try this. I have had very good luck with other purchases from Amazon but this was a waste of my time and money.