Top positive review
2 people found this helpful
Good news. Just spoke to Waterpik. They will replace the leaking part for free (One day out of 2 year warranty)
By Damian Sco on Reviewed in the United States on March 12, 2014
After 2 .5 years the battery gave out. Because how itwas listed when you put Waterpik into the search boox, a different irrigator is snuggled in below the waterpiks and says its the NEW AND IMPROVED version MISLEADING one to believe it is also by waterpik. I fell for it and after ordering it was dissatisfied. I chatted with Amazon and they said they would send me a new waterpk on SAME DAY SERVICE at their expense for the confusion. I am so pleased with my ointeractions with AMAZON on EVERY LEVEL (been with them for 3 years now) that I can not recommend the company more highly!. The new waterpik arrived 17 hours after talking to them (Amazon) and I now have the product that far outdoes the "new improved" model by another company. See my review of their item. It's great. I now mix the mouthwash I use in it with water (seems a 50/50 blend works fine) and it delivers as advertised. It runs long enough (ample amount in fact since I often have contents left over) Is light and maneuverable has 2 power ratings although I only need the hi setting. When I take it off the charger it seems to run forever! I left it off for over 3 weeks and it never stopped working. I put it back on the charger since my other items on my 2 outlets thinned out so I never did find it's maximum battery (non ac connect) point. I think I will recommend this battery to TESLA. I guess my only silly issue is how they created the hole stopper where you put the liquid into the holder. It works fine, don't get me wrong. But once you buy it, it LOOKS as though it will come open. (IT NEVER HAS) which is somewhat of a miracle of design Perhaps I should simply change my rating to 5 stars....lol Well the replacement came through and it does not leak. I am very happy they did replace it because when it coincidentally started dripping two years to the DAY (on a Sunday) that it was covered for on a 2 year warranty that I had no idea was in force, the kind lady at Waterpik realized how close I was to the deadline that she simply replaced it. I didn't even have to tell her that I tried first Amazon on Sunday who advised me to call Waterpik first in order to get this resolved. So as far as Waterpik knew, I was one day out of warranty and I didn't bother to tell her that I DID try on Sunday but they were closed. I feel good about them backing their product like this. However, when I asked if the replacement also had a 2 year warranty on it, she sadly said "no". ++++++++++++++++++++++++ Evidently I have had this 2013. As of today FEB 2016, THE BATTERY FINALLY STOPPED.I SEE ANOTHER PERSON RAN HIS FOR 8 YEARS. THIS IS ONLY 3 PLUS YEARS. I WILL LOOK INTO REPLACING THE BATTERY AND SEE IF THIS IS A BETTER SOLUTION THAN BUYING A NEW ONE, SINCE THEY HAVE UPDATED THE MODEL. I WILL RETURN AFTER INVESTIGATION.
Top critical review
12 people found this helpful
Waterpik WP-450
By Larry B on Reviewed in the United States on April 21, 2008
Waterpik Ultra Cordless Dental Water Jet I've been using this model for only a few weeks, so it's too early to tell if it fixes the main problem of the cordless Waterpik 360, which is that before the first year is out, the rechargable battery will no longer hold a charge and so the device becomes useless. (This happened with three previous Waterpik 360s). A Waterpik rep I wrote to about this problem said that the WP-450 has an upgraded battery. Otherwise, the 450 seems to work adequately. But I agree with some of the other reviewers who find that the reservoir is too small (it runs out of water in about 30 seconds even at the low pressure setting) and the water tip is harder to control than the one on the WP-360. You have to hold the base of the tip with your finger to prevent it from rotating inside your mouth. Update: The unit failed after three months of twice-a-day use. It was taking more and more pushes of the switch to activate the electric motor(even after being fully charged), and the motor itself started sounding like a car running on cheap gas. I called Waterpik, and they're sending a replacement; but given my previous experience with Waterpik portables, I'm not optimistic. I've ordered the portable Panasonic model, so we'll see how that one works after a few months.
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