SoftHeat Micro-Fleece Heated Blanket

My best friend has this blanket on his bed and the only time I ever sleep through the night is under it at his place. Naturally, I saved up for a few months and ordered one. It arrived several days late even though I'm Prime. They were very cold days locally and I thought my misery was over when it arrived. Nope. I plugged it in almost immediately and slept under it. For the first time in a year and a half, I slept for 4 hours straight without waking cold every hour as my electric hot pad has a 1 hour auto shut off. Then, the first time I had clean sheets put on, about a week later, it stopped working. It would turn on and then shut off about 7 seconds later, definitely not the advertised 10 hours. If unplugged and plugged back in once or twice, it would start working again. I figured it might have a loose connection, but at least it was working because holy cow has it been cold this winter. After a couple more weeks, it started shutting off randomly in the middle of the night leaving me waking cold and shivering. Due to my health, that's a pretty serious problem. I called Amazon to return it. They said that a new blanket would be in the mail to me that day and to expect it's arrival 3 days later. I'm Prime. That should be TWO DAYS, but at least it'd be replaced so I let it go. Several more days pass and the new blanket is late as was the first. I called Amazon who transferred me to FedEx even though the order tracking stated that it never left Amazon, tag created but never handed off to FedEx. Two days later, FedEx verified this and told me to have Amazon send me a new one. I passed this information on to Amazon who said they'd take care of it. Then? Oops. We sold out of them. Sorry!!! So here I am, begging everyone I know to see if they've got a big enough box to ship the damn thing back since I can't afford to go buy a great big box. And even though I ordered this blanket in November, it's now the end of January and I'm still unable to sleep for more than an hour when my electric hot pad shuts off. I'm exhausted and pissed beyond words and a poorly made blanket that's clearly lacking in quality control and even more pissed at Amazon who twice just this month alone has said they've shipped items to me and my partner only to have them make a label and not hand off to the shipping company. BOTH ITEMS ended up sold out and the other non-blanket items was marked as, "Won't be in stock again. Sorry!" Of course now it's the middle of winter and prices have been marked up all over the place and I can't find a cheaper blanket anymore. I only ordered through Amazon originally because it had my Prime shipping that made it faster to arrive than the cheaper blanket from another site. Amazon your customer service SUCKS BIG TIME and you need to take the hit and ship the beige colored blanket immediately. Extending my Prime membership by a month? REALLLY? How can you possibly think that fixes anything? Here. Let's give you another month of what is clearly shoddy service and leave you hanging for ages. Just wonderfully horrid. If you need an electric blanket, this one is decent when it works. Make sure you order through a site with a good defect return policy and someone who will actually ship the items you pay for in a timely fashion rather than ignore you, sell the one you bought to someone else and leave you in a frozen limbo all winter!