Top positive review
8 people found this helpful
Awesome, outperforms a more expensive brand.
By sdchildr on Reviewed in the United States on May 1, 2018
Full-time graduate student-Check Full-time professional employee-Check Mommy to a young child-Check To say my hair is not at the top of my priority list would be an understatement. My hair routine typically consisted of washing it at night a few times a week, slapping in some leave-in conditioner, and going to bed. This resulted in my thick, medium-long hair being frizzy and a bit unruly. I had finally been considering listening to my hairstylist friend that insisted sleeping on wet hair is nearly a cardinal sin, but I just didn’t want to spend the 45 minutes drying my hair with my $30 Conair. And lord knows I wasn’t about to wake up earlier to shower in the morning than I already had to. Convieniently, my sister was in town visiting and had brought along her bright yellow DryBar blow dryer and offered me to try it out. I started using it 2-3 times a week and was pretty happy with the results. I was able to dry my hair in under 20 minutes and while it wasn’t perfect, it was far better than my previous ‘style’. Right when I had figured out the best combination of hair products, my sister went back home and took her dryer with her (boo). So I went to look at purchasing one for myself, and immediately scoffed and took a hard pass when I saw the $200 price tag. Thus began my brief journey into searching Amazon and the all-mighty internet for some reviews and recommendations on a cheaper alternative. I kept seeing this Babyliss pop up, the baby blue color was familiar as my previously mentioned hairstylist friend uses one of their flat irons. After reading more reviews, I finally ordered it. And let me say, I am glad I didn’t fork over the $200 for the DryBar, because y’all THIS ONE IS BETTER! I promise you, I didn’t think it was possible but it is. It takes me 12-15 minutes to fully dry my hair, and it actually comes out less frizzy than the other dryer. Super shiny, low-frizz, soft to the touch. Simply awesome. The dryer itself is lightweight and has a few options for heat level and speed (I use high heat on the low speed setting). This combined with a paddle brush and I get a smooth, semi-straight style. I’ve used it 3x so far and felt it safe to write a review and recommend it! If you are searching for a great mid-tier dryer, this one fits the bill!
Top critical review
115 people found this helpful
This is what they mean by "warranty"... (All potential buyers should be aware of this!)
By Seeking Sunshine on Reviewed in the United States on May 19, 2015
This hairdryer seemed to have everything I was looking for - meaning, it dried my hair and it seemed to have a good "warranty". Which usually means the products are decent quality and that their customer service will help you out if you have issues with them. I only use my hairdryer for a few minutes every couple of days, so I expect it to last for years. Especially if it has a "4 year warranty"! This unit lasted slightly under a year of VERY light use before the motor started to malfunction. On the highest setting, it would blast low. At first it was just fleeting once or twice, and it actually thought I may have imagined it, since the other reviews for this product were so good, so I really wasn't expecting any problems. Then it started consistently not being able to go to the high speed setting at all. By this time, it was just over a year. So today I called customer service to ask about the warranty. This is the conversation: "How may I help you?" "I've had my hairdryer for a little over a year and the motor is no longer functioning." "May I have the model number and serial number please? ...... Okay, yes, good news! That unit is still under warranty so we'll be able to replace that for you!" "Okay great!" "So the warranty doesn't cover any shipping or handling fees, so you'll need to pay to ship the unit back to us, plus also send in a check or money order for $5 to cover some of the cost for us to ship it back to you. And then we'll send you a replacement unit for free!" "What do you mean? Oh, you mean that I need to pay to send it in, etc, and then you'll reimburse me once you confirm that it is indeed a manufacturing defect?" "No, there is no reimbursement. You'll need to cover that. Our warranty covers the cost of a new unit but not for the shipping or handling to us or back to you." "Are you serious? But there is clearly a problem with your product." "Sorry but that is our policy." So basically I'd have to waste a bunch of time plus pay $30 or more to get another hairdryer as a "replacement under warranty" even though they confirm that the problem is with their crappy hairdryer in the first place. Another unit that would probably have the same issues?! No thanks. I will NEVER buy from this company again. Hopefully this review is helpful and stops people from falling for the idea of this 4 year "warranty" like I did!
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