Top positive review
133 people found this helpful
Great Quality Heater!
By D. Engel on Reviewed in the United States on January 25, 2023
I own 3 of these now. I finished my basement and the furnace doesn't quite keep the bedrooms warm enough during the winter so I bought one of these. I tested it in a large room, about 275 sq. ft, and it worked really well (all walls and ceilings are insulated). It was such a good heater I bought another one for another basement bedroom. And recently I bought one for an upstairs bedroom that can get a little chilly at night. Pros: 1. Excellent build quality. It's made of wood and feels solid. Inside the wood cabinet that houses the blower and heating parts is made of sheet metal. So it's a wood cabinet that houses a metal box, with all the components inside of that metal box. I point this out because aside from the buttons on the front to operate, there is very little plastic on this heater. The castors (plastic) work well and roll on thick plush carpet. The wood cherry cabinet might look a little unusual or dated to some people but it does look like nicer, in my opinion, than all the other cheap plastic space heaters out there. 2. Heats well. The little heater pumps out air pretty efficiently. It can heat our large bedroom from 65 to 70 in a few minutes. The little blower on it is quiet and doesn't cause problems for those sleeping in the room. They describe it as white noise, on the eco setting, which still heats the large room well and keeps it warm. 3. Features are great. - Has a timer that I believe maxes out at 12 hours - It has an actual thermostat (you can see hanging out the back). You can set the desired room temperature. 68 degrees F is the default out of the box temp. Push the mode and arrow down button at the same time to see current room temp. - Has different modes, eco, medium, and high. We mostly use eco for the cost savings and because it's pretty darn efficient. - Remote is provided is definitely, but see my cons lists 4. Support is available and mostly responsive. Good support is key in a quality product. While nobody should ever have to use it, it's nice to have it available. See my cons lists below for more on support but they have a responsive support team, even if it can be a little delayed. 5. Comes all put together, including castors. Just pull it out of the box and follow the instructions taped on the front of the unit to get going. Cons: 1. The remote - The remote is required to set the timer. This is the single part of this heater I think is poor design. What if the remote is lost or doesn't work? How hard would it be to add this functionality to the unit itself? - On one unit the remote stopped working. I contacted support and they took several days to respond. I had to email them again to see if they received my initial email. They did respond, and going forward communication was relatively smooth. They sent me a new remote, which didn't fix the problem. I lost communication with them again for several days when I reported this. They then came back and said I had to replace the main board on the unit. It's on the front of the heater. It's what the temp is displayed on and the buttons push into. Problem is you have to take the metal housing out of the inside of the wood box and take that covering off to get to the board. It wasn't too bad to replace. You really have to just remove about two dozen or more screws, swap out the board and put everything back together. They provided a relatively helpful video, though it's missing a few key parts. Like how the metal casing fits back together (corners overlap in some places and not others), and they didn't provide me with replacement zip ties, but I had some on hand. They did ask me before sending if I could do it myself and I said yes. I suspect if this repair makes you nervous they had some kind of alternate way to get it repaired for you. I figured this would save me time by doing it myself. It took me about an hour. Overall they backed their product and support did help me get the problem resolved. The cons here are the fact that it took about 3 to 4 weeks worth of emails and a board replacement to get it working again. The pros are they supported their product, and did actually respond, even if it said response was delayed sometimes. The remote has worked fine on my 2 other units. So I assume it was just a faulty board, which does happen in the world of mass production. 2. Support can be slow to respond - see previous con As a side note, I'm not entirely sure what safety features are available with this. I've never tested them. The front of the unit doesn't get hot enough to burn you if you touched it, but it is blowing out very hot air so that alone could potentially hurt little kids or pets, or be very uncomfortable. Usually these space heaters have a tipping feature that would turn it off. I haven't tested for this feature but I will and I'll come back and update this review. The thing is that based on its design being a square box on wheels it's not likely to be tipped over. The more common shaped space heaters like the towers or ones that sit on a small narrow plastic base and are top heavy are far more likely to be tipped over. UPDATE ON THIS: I tested it and it does have a tipping safety feature and will turn off. It's pretty quick to turn off and even when it's turned back up right you have to turn it back on. It still would take some effort to knock over, but it's nice to know it's there. Overall, I'd definitely recommend buying one, or three. I know they're more expensive than other heaters with similar specs and features, but the build quality alone should be enough for people to consider it. You'll spend more on this heater than others but it will also last you a lot longer. I suspect we'll have these for many many years.
Top critical review
848 people found this helpful
The good, the bad, & the misleading...
By Maniac on Reviewed in the United States on November 16, 2012
First, I want to start off with some background as to why I made this purchase. My parents have two Edenpure heaters in their house. One is on the enclosed back porch and the other is in the family room in the basement. The heat coming out of them is mild and not extremely hot. You can barely hear them at all and they heat very evenly without peaks and valleys in temperature. Very nice! Obviously that played a factor in my searching for a supplemental heater for the baby's room for the upcoming winter. (I wanted something that would provide efficient supplemental, even heating, and be safe to touch with our baby.) I was sold on the Quarts infrared heaters with the steady heating and efficiecy. (like my parents have) I still am. BUT, this heater only has one infrared quartz tube. Many others have four to six. I didn't realize this until I read the book when this heater was delivered. There is a PTC heating element in this heater too. I knew that going in, but didn't understand what that was. In case you don't know what that is in layman terms, it is a highly efficient ceramic heater. It varies its own power to maintain a consistant temperature and will not get mind melting hot like those cheap ceramic heaters. I didn't find out what "PTC" was until an hour ago. I was really looking forward to the steady heat that the quartz heaters produce, but what I got was something different. Immediately after turning on the heater the temperature blowing out of this unit was hot. It was hot enough to burn my skin if held in front of it after seven to ten seconds. I have to admit at first I was impressed, but then realized that this was no typical quartz infrared heater and this wasn't what I was looking for in a heater. After reading I realized that I basically received an efficient ceramic heater. Very disappointing... Don't get me wrong, this heater works and works quickly. But, I am a little apprehensive having my baby crawling around the same room as this. The box doesn't get hot, but the air blowing out of it does... Very misleading and disappointing... With that said, there are nice features. You can set timer for how long you want the heater on. It has a low and a high speed. Also, you can set a thermostat so that when it gets cold, it will kick on and shut off. However the thermostat is not the best. It will kick on two degrees below the set point and shut off 4 degrees above the set point. For example, if you set the temperature to 68 degrees the thermostat will not engage until your room reaches 66 degrees. (-2 below the set mark) Once the room warms up, the heater will shut off at 72 degrees. (+4 above 68) So what you get is a room that the temperature varies quite a bit. So much for that steady heat... I don't know how efficient or inefficient it will be, but it is only a supplemental heater for my son's bedroom on the cold side of our house. So if you are looking for a heater that will heat up quickly with a few handy features this is nice. It might be one of the nicest, fancy, mostly ceramic heaters you can get... If you are looking for a nice quartz infrared heater that provides steady temperatures, blows mild heat, and won't burn your child or possibly your house if something flamable gets up against the fan for an extended time don't get this.
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Great Quality Heater!
By D. Engel - Reviewed in the United States on January 25, 2023
Verified Amazon Purchase
I own 3 of these now. I finished my basement and the furnace doesn't quite keep the bedrooms warm enough during the winter so I bought one of these. I tested it in a large room, about 275 sq. ft, and it worked really well (all walls and ceilings are insulated). It was such a good heater I bought another one for another basement bedroom. And recently I bought one for an upstairs bedroom that can get a little chilly at night. Pros: 1. Excellent build quality. It's made of wood and feels solid. Inside the wood cabinet that houses the blower and heating parts is made of sheet metal. So it's a wood cabinet that houses a metal box, with all the components inside of that metal box. I point this out because aside from the buttons on the front to operate, there is very little plastic on this heater. The castors (plastic) work well and roll on thick plush carpet. The wood cherry cabinet might look a little unusual or dated to some people but it does look like nicer, in my opinion, than all the other cheap plastic space heaters out there. 2. Heats well. The little heater pumps out air pretty efficiently. It can heat our large bedroom from 65 to 70 in a few minutes. The little blower on it is quiet and doesn't cause problems for those sleeping in the room. They describe it as white noise, on the eco setting, which still heats the large room well and keeps it warm. 3. Features are great. - Has a timer that I believe maxes out at 12 hours - It has an actual thermostat (you can see hanging out the back). You can set the desired room temperature. 68 degrees F is the default out of the box temp. Push the mode and arrow down button at the same time to see current room temp. - Has different modes, eco, medium, and high. We mostly use eco for the cost savings and because it's pretty darn efficient. - Remote is provided is definitely, but see my cons lists 4. Support is available and mostly responsive. Good support is key in a quality product. While nobody should ever have to use it, it's nice to have it available. See my cons lists below for more on support but they have a responsive support team, even if it can be a little delayed. 5. Comes all put together, including castors. Just pull it out of the box and follow the instructions taped on the front of the unit to get going. Cons: 1. The remote - The remote is required to set the timer. This is the single part of this heater I think is poor design. What if the remote is lost or doesn't work? How hard would it be to add this functionality to the unit itself? - On one unit the remote stopped working. I contacted support and they took several days to respond. I had to email them again to see if they received my initial email. They did respond, and going forward communication was relatively smooth. They sent me a new remote, which didn't fix the problem. I lost communication with them again for several days when I reported this. They then came back and said I had to replace the main board on the unit. It's on the front of the heater. It's what the temp is displayed on and the buttons push into. Problem is you have to take the metal housing out of the inside of the wood box and take that covering off to get to the board. It wasn't too bad to replace. You really have to just remove about two dozen or more screws, swap out the board and put everything back together. They provided a relatively helpful video, though it's missing a few key parts. Like how the metal casing fits back together (corners overlap in some places and not others), and they didn't provide me with replacement zip ties, but I had some on hand. They did ask me before sending if I could do it myself and I said yes. I suspect if this repair makes you nervous they had some kind of alternate way to get it repaired for you. I figured this would save me time by doing it myself. It took me about an hour. Overall they backed their product and support did help me get the problem resolved. The cons here are the fact that it took about 3 to 4 weeks worth of emails and a board replacement to get it working again. The pros are they supported their product, and did actually respond, even if it said response was delayed sometimes. The remote has worked fine on my 2 other units. So I assume it was just a faulty board, which does happen in the world of mass production. 2. Support can be slow to respond - see previous con As a side note, I'm not entirely sure what safety features are available with this. I've never tested them. The front of the unit doesn't get hot enough to burn you if you touched it, but it is blowing out very hot air so that alone could potentially hurt little kids or pets, or be very uncomfortable. Usually these space heaters have a tipping feature that would turn it off. I haven't tested for this feature but I will and I'll come back and update this review. The thing is that based on its design being a square box on wheels it's not likely to be tipped over. The more common shaped space heaters like the towers or ones that sit on a small narrow plastic base and are top heavy are far more likely to be tipped over. UPDATE ON THIS: I tested it and it does have a tipping safety feature and will turn off. It's pretty quick to turn off and even when it's turned back up right you have to turn it back on. It still would take some effort to knock over, but it's nice to know it's there. Overall, I'd definitely recommend buying one, or three. I know they're more expensive than other heaters with similar specs and features, but the build quality alone should be enough for people to consider it. You'll spend more on this heater than others but it will also last you a lot longer. I suspect we'll have these for many many years.
It works at -17 degrees going on 3 years now
By Heart0277 - Reviewed in the United States on November 7, 2022
Verified Amazon Purchase
Hey folks I live in a 28-foot RV or / travel trailer right now I am surrounded by a foot and a half of snow the outside temperature is about 32 degrees or a little less and right now I'm sitting comfortably and my trailer at a room temperature of 60°. Also I have 13 single pane windows that I've covered in a insulated styrofoam if you will like you would find on the inside of a roll up garage door and I have what they call the Northwest package but it doesn't bring my insulation rating down below freezing or any by freezing time without prep you'd be out of luck but here's a single heater running on high that goes off and on keeping the room warm and it compensates for the use of my propane which is crippling my SSI so all those pictures you saw the overheated wall plugs and such those are usually caused by a loose-fitting wall plugs you know that are overused or by having the machine cranked up 24/7 non-stop on 80° or something trying to compensate for heating room too big or two little insulated but like I said I have a Northwest package Forest River 28 ft 2000 travel trailer that I live in year round and other than the skirting and the slide insulation on the Windows my house is at 60° and it's below freezing outside if this is helpful I hope it is I'm sorry about the issues I saw with the wall plugs if you don't give the machine an opportunity to shut off every once in awhile it's going to burn out anything specially when you're drawing 1500 watts so anyway I hope this is helpful and I'm so pleased with it that I'm buying a second one and I'm going to put it in the front half of the trailer run them both on low and probably be running around in here at 70 degrees all winter long anyway thank you for the product I'm very pleased with it............ A little update I got my second heater woke up this morning they were both set on 65° during the night on low when I woke up this morning it's 12° outside and it's 61 degrees indoors so I wouldn't hesitate to buy one of these if you're in my kind of situation with a little prep they do great work if you have a really good insulated room don't sweat it it's going to heat it as long as it doesn't exceed it's square footage rating you know if it's good for a thousand square feet you're not going to eat 1500 so anyway no hot burned up plugs because I'm allowing the heater to shut off every once in awhile which means you're not exceeding its ability to heat the room if it stays running 24/7 it's going to melt it down that's for sure but anyway the second one work just like I thought it would I spent all day in the trailer in the low '70s because of the second heat so don't hesitate if you need one,.............,......,. Well here's the third update it got down to three degrees outside and two of these heaters set on low keeps my interior temperature between 65 and 67 degrees on low or Eco one on eco and one on low and it's keeping my trailer very warm and it doesn't allow for any plug meltdowns or anything because I don't let him run on high continuously so all I can say guys is that this was a life changer for me I went from 4 propane bottles that are rated at 30 lb I think. I used to go through four a month I've gone through three in two months this time around with these two heaters running all day alI I can say is the electricity is cheaper than the propane where I'm at propane is over $5 a gallon I guess is how you would refer to it but we're talking to fill one bottle we're talking 35 almost 40 bucks so if you do the math you can see I'm coming out smelling like a rose using these heaters As part of this major storm it's gotten to 12 minus up here and for the first time in 3 weeks I've had to turn off the heater a little bit to help back up these heaters at 12 - the heaters were running at 68° and the trailer was at 51°. So I turned up the propane heater for a little bit the floor furnace to bring it back up to 60° and it only came on four or five times during the day with these heaters running which is great for me considering I was doing four 30 gallon tanks a month and I've only gone through three and almost two and a half months so I say it's a win-win now don't get me wrong I'm not sitting around in my Bermuda shorts or anything but I'm living in a 20-year-old travel RV trailer 28 ft long with what they call the Forest River package which gave me a built-in furnace and an air conditioner but other than that I have some foam foil covered insulation for the windows and I just leave enough of the window exposed to see out of it and I've got my septic tank and water area wrapped and I've got some heat lamps going under there to keep it above zero it seems to be working great of course it works better when it's in the tens and twenties but at least I know that for a short period of time this will work at even 15 below thank you for the ramble it's December 24th or 23rd somewhere in there 2022 so you guys know this is up to date anyway I hope this guy this helps you know if I had a third circuit in my trailer I put a third one in here and I probably wouldn't have to use propane at all anyway I hope this helps .- 17 is the limit for heating without a lot of help with propane .
Not disappointed
By VFW - Reviewed in the United States on May 18, 2025
Verified Amazon Purchase
Have been using this little heater on colder Fall/Winter/Spring mornings just to take chill out of air. It warms up the kitchen and living room area nicely if we close the bedroom and bathroom doors to our modest 1,150 sq. foot home. I like the remote, convenient and easy to use. Nice that the filter place is so easy to remove/and re-insert for cleaning. For years we had been buying those cute "wood stove/fake fire burning" little heaters but found not one lasted more than 2 years. Hope this one last longer.
Keeps area warm. May not be economical
By Kristi - Reviewed in the United States on May 21, 2025
Verified Amazon Purchase
Works great. Feel like I got a good deal
Don't look any further by this heater
By KisiD - Reviewed in the United States on June 5, 2025
Verified Amazon Purchase
Highly recommend these heaters, bought two not knowing if they would work and they worked much better than anticipated. Use two in one huge room and once it got warm one works fine to keep the room at a steady temperature highly recommend once again.
It's good!
By Nils Walter - Reviewed in the United States on December 6, 2024
Verified Amazon Purchase
We've used similar types of IR boxy heaters for many years, and they really work well. The first was another brand that got used extensively for maybe 4 or 5 years before one of the 4 IR bulbs gave out. The second one (same brand) we used for maybe the last 3 or 4 years, but the sheet metal case developed an annoying vibration/hum I couldn't get rid of. While it worked fine, the sound was bugging us, which eventually made me want to try a new one. So, seeing this Dr Infrared unit on sale here I figured let's try one of these. I'm a little disappointed it only has one Infrared bulb, and was aware that it also has a secondary ceramic heater internally. However, it's still a 1500 watt unit, same as the others we had. So, how does it compare? Very well! I really like the vibration free and smooth sounding operation, it's a gentle steady woosh, and thanks to the solid wood casing around the internal metal "box" the sound is well dampened. And it blends into our mostly wood interior space in a nice way. As far as its heat output, it's definitely doing a good job. Our main living space is a decent sized open living room with an attached kitchen area. The last 6 days/nights since it was delivered have all been highs around 36 f and down into the mid 20's at night, and this heater can keep the main part of the house we spend most of our time in at 68-70 comfortably on its own, which is pretty impressive for such a little thing. The thermostat works perfectly, and I like that it defaults at 68. Our others defaulted at max, so you always had to dial them down to a reasonable temp setting when you turned them on. It quietly and consistently cycles on and off spot on its set temperature according to our indoor thermometer (it reads a couple degrees lower being on the floor vs our indoor thermometer much higher up on a wall, so 68 on the floor = 70 on the wall)) It has a nightmode feature, which I was hoping might dim the bright display and maybe slow the fan too a little?, but it only reduces the normal 4-5 minutes air temp on/off sampling cycle to a 30 minute cycle. So, once it's reached its set temp and the fan and heater go into standby, it stays off and silent for a full thirty minutes before it'll turn on and sample the temp again. I'm not experiencing or feeling a downgrade from our other units we used for so many years, despite those being 4 IR bulb units. Those cost about the same, but this unit so far is heating up the same space just as well, and doing it more quietly. The build quality and sturdy compact cabinet with nice big push buttons, smooth fan and some decent features makes it feel like a nice upgrade in fact.
Excellent heater in every way. There is nothing I would change.
By I Just Want To Read - Reviewed in the United States on April 19, 2025
Verified Amazon Purchase
Excellent heater! I have a large, cold room with inadequate electric baseboard heat in my old farmhouse. Especially in the really cold winter months, I absolutely froze, my hands could barely work! The Dr Infrared Heater Portable Space Heater works so quickly and well that I won't have to install the expensive under-the-floor radiant heat that I had planned. I don't have to leave it on all the time because it works so quickly when needed. It rolls around easily for perfect placement, the case is cool to the touch, it's quiet and easy to use. I can't think of any part of it that I would change. I am thrilled and am going to purchase a second one for another room.
Works great to warm up a bathroom that is normally very chilly in the morning.
By Mrs. C. - Reviewed in the United States on May 21, 2025
Verified Amazon Purchase
My bathroom is on the northern exposure of our house and tends to stay really cold all winter. This heater is safe which is the most important thing and it also works great to make my bathroom toasty warm in the morning.
It worked great
By JOHN D. - Reviewed in the United States on June 6, 2025
Verified Amazon Purchase
It was just what I wanted, worked great
Great heater
By Jessica Burke - Reviewed in the United States on May 24, 2025
Verified Amazon Purchase
I’ve had this heater for a few years now and it is still working great. It heats up fairly quickly and is my primary heat source in my small apartment.
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