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77
3.7 out of 5 stars

Top positive review
5 people found this helpful
Such a great investment
By Christopher Collins on Reviewed in the United States on November 5, 2013
I can't say enough good things about this coffee machine. I really super endorse this and I think anyone that drinks coffee daily would benefit from its simplicity and quality. It really takes all the work out of making coffee... you push a button and there it is. Yeah you can buy a crappy Keurig for 100-150 but you'll be lucky if it last longer than a year with minimal use plus you're still paying about $1 per cup of coffee out of a plastic cup! I was spending a lot at Starbucks on a weekly basis, like the rest of the world... And it really just made sense to invest in a quality machine. This is the lower end of Juras... I can't even imagine what their upper end machines do - but I sincerely think this machine makes better espresso and coffees than Starbucks. Personally, I have just bought the syrups (carmel and pumpkin spice) from the Starbucks website and have been making my own fancy drinks at home, for WAY cheaper. My friend has had this same machine for years, with no problems. It's a dream machine. ///// *UPDATE* \\\\\ 05-20-2017 It’s been about 5 years with this machine now and... it’s still just as good as the day I bought it. I use it for a double cup of coffee before work 6 days a week plus an occasional second throughout the day. I can’t begin to imagine how much money I have saved by not going to coffee shops —— thousands. Maintenance: I’ve pretty much done zero maintenance on this thing. It came with a cleaning tablet so I remember using that about a year after I got it, but have never bothered to run another. I will say that the little canister that holds the coffee grounds gets moldy by time it’s full; so that’s a little off putting, but I don’t think there’s really a way to avoid that and it’s in an enclosed area separate from where it brews so I can’t imagine there being any health concerns. I’ve survived. Coffee: I mostly just use this for regular morning coffee but I’ll make a fancier latte a couple times a month with 2 espresso shots. I absolutely love Lavazza Super Creama. The beans are way better than Starbucks and have ran through this machine for years without any clogs. They’re not greasy and cause no clogs - I’ve seen other reviews and it mentions in the manual to avoid the flavored beans because of the oils. Usability: It’s simple ... I have mine set to run a small amount of hot water every time it turns on and every time it turns off and I’m pretty sure that’s what has kept it going for so long. I’d imagine if anyone is having problems they’re with calcium building up from not clearing the tubes. Some people leave theirs on all the time ... with that method you have to remember to manually put into a clean out mode whereas mine shuts off after an hour and cleans itself. The start up takes maybe 45 seconds to warm up and then spits out some water to clear the lines. (I just leave a water mug under the spouts at all times.) Reliability: This machine has never let me down one time. It’s a very integral part of my morning routine and it’s a breeze. I most definitely will buy another if it ever takes a poop, but there’s really no end in sight. I feel I’ve already got my money back on it at this point 10x over, so if it died tomorrow I wouldn’t be mad at all. In fact, I’ve decided if I get promoted soon I’ll be moving that one to my office and getting a new one at home - just because!
Top critical review
7 people found this helpful
and it has much better bean and water capacity
By NumberCruncher on Reviewed in the United States on July 22, 2014
I purchased this unit in May 2013. After one year, I have the following comment: There is no reason to purchase the smaller ENA Micro 1, as this C5 is only slightly bigger, and it has much better bean and water capacity. The hot water and steam is nice -- did not think I would use it, but I now use it for many purposes. One minor problem: the hot water knob got hard to turn. Makes great coffee!!! August 2017 update. The Jura now has a water overflow problem. The machine will not make coffee without spewing the coffee from above the spout. Jura fixed-price for repair is $230. I called my friend who bought his Jura a year earlier than me -- he also had a water leak in the first three years, and he paid a similar fee for repair. If I allocate the initial purchase cost over the four years, it is $250 per year cost, or approximately $0.30 per cup (excluding the cost of coffee). It makes good coffee, but not worth the cost. A Keurig would have been less expensive and would take less room on my counter. I will NOT repair this machine. There are too many moving parts and too many water seals. It is bound to have another leak, and at $250 per repair, I would sink any more good money into it. Therefore, I have lowered my rating from 4 stars to 1 star.

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