Top positive review
2 people found this helpful
but I am glad I did
By M Grays on Reviewed in the United States on August 5, 2014
I read reviews before I bought this. I was a bit leery to buy due to some negativity, but I am glad I did! I was on my way to visit kids and grandkids where no press was owned. This compact vessel arrived before I did and the taste of heaven delivered by it was greatly appreciated! I brought it back home with me and it does not sit in the cupboard awaiting temporary use. I now take it to work with me and make my coffee at my desk. The flavor is so much better than the Starbucks bought in the hospital. People complained of the plastic scraping off into the coffee. I have not had this problem at all. I always begin with a freshly washed container and press. If everything is clean when beginning, loose coffee should not interfere with the plunging effect. No loose grounds caught in the rubber edges, no scrapes in the plastic.... right?
Top critical review
3 people found this helpful
Decent design, poor quality
By LarryD on Reviewed in the United States on May 2, 2013
If I had reviewed this product after one week, it would have received five stars. But after one year, and one replacement, and one additional purchase, I can only give it one star.Out of the three units, only one has survived and that's because I can work around its flaws (at least until something new goes wrong). The main issue is the press itself. The filter section is all plastic and will likely come apart (break) after some time. I think I've tracked down the issue: I run the press through clear water in the "unbreakable" container and that helps remove any remaining grounds in the filter. The problem is the tight fit of the press creates more stress on the filter section than it can handle, especially when pulling it out. After some time it will come apart. On my last remaining unit, I only clean the filter section with running water. Secondly, the container develops spider cracks in the bottom center after a short time (weeks). This will eventually open up and leak. Bonjour now has a lifetime guarantee on the product but it costs around ~$6.00 to send it back and then you have to wait weeks to get a replacement. It's a lousy way to do business, and I will no longer use their products. When the current unit breaks it will be the last one. I've already found an excellent replacement with http://www.amazon.com/GROSCHE-capacity-removable-silicone-included/dp/B005MG4AF8/ref=pd_sbs_k_4
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