Top positive review
566 people found this helpful
Don't change any settings at first - use the settings as shipped
By Kindle Customer on Reviewed in the United States on July 13, 2019
I have had a second hand machine for years that never worked properly, the tensions couldn't be balanced, the speed was difficult to control. I learned how to sew on my mother's Singer and I longed to get one for myself, but back then sewing machines were more expensive and I didn't sew enough to justify it. I sewed less after fighting with mine for so long. Plus my mother had eventually replaced hers with another brand with a lot of fancy stitches. She used it for a couple of years but began to sew less as it started giving her a lot of trouble. She eventually dug out her 30+ year old Singer and began sewing again. I read several of the reviews of a few machines and I was convinced that getting a Singer was still what I wanted for several reasons. One is that Singer machines' thread tensions are more reliable. Many other machines have the thread go from spool to needle through no more than 4 catches. This Singer and most others I've seen have 7. Similarly the bobbin thread is held better as well. This keeps thread control and tension more consistent. I read some reviews for this machine saying they had problems straight out of the box or after only a short time. It makes me wonder 2 things - whether they changed settings like tensions before starting to sew on a scrap to get used to the machine or whether they purchased from a marketplace seller. The first thing I did was to thread the machine with standard thread and leave all settings as is (I wasn't going to need to anyway unless I didn't like where they were set after using it) then I ran a scrap through the machine to see how it felt. What a dream! It was quiet, it was easy to control the speed (it didn't jump from 0 to 60 like other non-Singers I've used), and the stitches were beautiful. The thread tensions were perfectly balanced. After practicing with it a little I began my project and was off and running without having to stop and unsnarl thread or struggle with thread tensions that wouldn't stay set. I can't understand how much trouble some people seemed to be having. One thing I mention here, I purchased the 4423 because I wanted a machine that could handle heavy fabrics, and had a variety of stitches for basic products. I didn't need 100 types of stitches or a computer for a sewing machine. I am fine with the basics. If I decide to put someone's name on a project, I'll embroider it by hand. I don't do all that much sewing any more. I do really wish I had replaced my hunk-o-junk 20 years ago right after my sister-in-law traded me for the machine I had inherited from her mother - it didn't work all to well either but she didn't like her 'new' machine. I found out why. I also wonder whether some people who wrote bad reviews purchased their machines from the marketplace. I have purchased some items from there when needed, but I and others have had problems with using them. Primarily in their definition of the word "new". If someone returns an item within the 30 days or whatever and claims it is in new condition some sellers don't check the contents to confirm. Instead they sell it to the next person. So blankets arrive not factory packaged and with obvious stains on them. The purchaser returned it because they didn't like something about it, hadn't broken it but had definitely taken it out of the box and used it. Why the seller didn't examine the blanket to be assured it was in new condition I can't say. But I say buyer beware if they buy from the marketplace and not from Amazon. Some marketplace sellers sell their own products so don't fall under this category, others are just retailers shipping through Amazon. Some aren't very professional. Don't blame the product without first being sure that you didn't purchase one of these "new" products that had actually been a return that should have been marked "like new". And don't twiddle with it before seeing how it performs straight out of the box! All I can say is I LOVE this machine. It works almost exactly as my mom's old Singer. Singer has kept to the old adage that if it ain't broke don't fix it. Their basic machines are virtually unchanged from one's produced 50+ years ago. Oh they look different, but that's just like putting on a new dress, the person in the dress is the same. Sure they have the more advanced machines, ones they pioneered. But even those are built on top of the old reliable machine. If you have a problem that is a defect, find out right away and get a replacement. Don't wait on any purchase, sewing machine or other items, to try it out to see if it is in working order then blame Singer for not replacing it. Every company can produce a defective product that made it through quality control. It is up to the buyer to do their own checking to be sure they got a product in full working order. These sewing machines now are so much less expensive that even if you do get one that breaks down, purchasing a new one does not burn a hole in your wallet. 20 years ago some of the machines I looked at would have cost $1000! Be happy you aren't shelling that out and getting the junk I've been using that cost $850! And it is just as basic as the one I just purchased! And a word for beginners - yes there is a manuel and yes it's easy to learn on. Even without the manuel someone with minimal experience can easily see how the different features work. They are clearly labeled. Anyone having problems has never used a Singer or other machine that isn't complicated to use. They look for complexity where there is simplicity. I have only had this machine a short time, but I can say that even if it starts giving me some trouble, it would have to literally break to be as bad as what I've been using. I wish I had talked my mother into giving me her old Singer! But I feel as if I just did. The color is different, but it's the same machine.
Top critical review
15 people found this helpful
Serious quality issues!
By shopaholic on Reviewed in the United States on March 9, 2025
This was my go-to workhorse for 25 years, now they are garbage. I have been extremely loyal to Singer, and these machines in particular. I sew professionally for my business. I have been using the Singer Heavy Duty machines since the beginning. I appreciated the speed and simplicity of these machines. I only use these machines for straight stitching with a twin needle. I know how to trouble shoot problems when they occur. I'm a pro, especially on these machines. I use these machines for about 10 hours per week. That isn't excessive. I properly oil and clean them, replace needles often, know how to spot a bad bobbin or bobin casing, use high quality thread, and fully understand how to adjust tension. I am a master at using twin needles. These machines would usually last me about a year, then when they start giving me problems, I simply donated and replaced them. They aren't expensive, so it is more cost effective to replace them than service them. I loved their SPEED. They are fast. But after a week, they are noisey. I can deal with that. I have already purchased two Singer Heavy Duty machines in the last 2 months. The first one was garbage. It constantly gave me problems, so I quickly returned it and bought another. The second machine is no better, it is also garbage. Thread constantly breaks and nests under the fabric, and needles keep breaking. These are the exact same problems I had with the machine I just returned. Experienced sewists may say, "Hey, you're using twin needles! That's the problem! They are always problematic". I'll respond by saying I have been doing this for 25 years on these machines with minimal issues. SOMETHING HAS CHANGED. Having one bad machine could have been a fluke. Two in a row in less than two months? That's a sign that Singer QUALITY has drastically gone downhill. Yesterday, I finally got to the point where I couldn't do ANYTHING with this machine. I changed the bobin casing, needle, and carefully wound a new bobbin with NEW thread. There was no dust, lint, or loose threads in the machine. The needle wasn't bent or dull. I could find absolutely no reason for the problems I was having... the same as with the last machine. These machines simply don't seem to have the quality that the prior Singer Heavy Duty machines had. I can't afford down-time, and I wasted the entire day trying to sort this issue out, without success. So I decided to just switch to a different brand and had a new machine delivered today so I can get back to work. I'm not leaving this comment to plug another brand. I'm just trying to show how frustrated I am that the quality of the machines has degreaded so much over the last year. After some research I decided on a Necchi machine. I wanted to keep the cost down because I do consider these types of machines to be semi-disposable after a year or so, and I wanted the same sewing speed. It arrived today and it works PERFECTLY on a straight stitch with a twin needle. I used it for two hours without the slightest hiccup. I am also AMAZED at how much quieter it is than the Singers! To compare the noise difference, the Singer is a baby crying in the middle of the night and waking me up from a deep slumber, while the Necchi is like a baby cooing in the middle of the afternoon. The Necchi isn't quite as fast as the Singer although the both claim 1100 spm. Only time will tell how well it holds up. But, so far I'm pleased. In a nutshell, these Singer Heavy Duty machines are not your "granny's Singers". Singer was always my go-to choice, but now they have serious quality control issues. I'm not sure I could go back to Singer again.
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