Top positive review
279 people found this helpful
Not the Rowenta I've known for 25 years...but there's a story, read on.
By Busy Hands on Reviewed in the United States on August 8, 2017
UPDATED: December 26 2018 I completely forgot to do this update after my March update. However due to the outcome (please read reviews written below for the history), I can UP the stars from 3 to 5. Rowenta serviced iron & replaced the entire reservoir. It was returned to me in 1 week! Not the 2-3 weeks as noted. It's been 9 months and I have absolutely NO problems with this iron. I suspect the iron originally sent to me was somehow damaged before I ever received it. The repairs done cured all the leaking issues and even the lack of stream production when the reservoir goes below half (a complaint I had when I first got the iron). The only quibbles I still have are about ergonomic features and the missing "cup" that used to be standard with all Rowena's. I'm a very happy customer and hope I can keep this iron another 14 years like my first two. UPDATED REVIEW: March 20 2018 I received DW5080 in July 2017 and wrote a review (you will find below this one). In January 2018, my DW5080 started to leak in various places. The iron was only 5+ months old and I had cared for it according to Rowenta's guidelines. But from past experiences with customer service reps (CSR) of various companies, I didn't want to phone Rowenta. But the leaking started to increase, so I called them 7 times yesterday. They were having phone problems and after taking all my info (including a call back # in case we were disconnected), the call went blank and all the promises of sending me a return label by email never happened. Today, I called back and had the following experience. The CSR today listened attentively to my troubles: the iron started to leak in various spots around the iron; the front panel in front of the handle; from the temperature dial; and from the screw on the bottom close to where the power cord is attached. The CSR then asked what kind of water I use. Well, exactly as Rowenta requires - .tap water! CSR says my water is probably hard. I should use bottle Spring Water, but never distilled. This is because the iron has an anti-calc feature, and is more finicky that the Rowenta irons I had previously (1st lasted 15 years; 2nd is 13 years old but leaks too much to use water in it). But the iron must have minerals to work...just not too many minerals. I'm giving these details in hopes it may help others who are experiencing similar problems. If you do decide on buying this to be aware that the new technology will cause you problems if your tap water has high mineral content. But whatever you do, don't wait to contact Rowenta about a problem. The CSR suspects my iron may be defective and their service center will have to pull it apart and try to fix it. Depending on what they find, they will either repair it or replace it. The CSR generated a case #, and my iron will be serviced for free - it will be gone 2-3 weeks. I'm not thrilled to be without my iron, but I do have the 13 year old one I can use still and it wasn't a hassle to get them to listen and answer all my questions. After I get my iron back, I will do another update to this review letting you know how DW5080 fares in star numbers. BELOW is the original review I posted after receiving this iron. Unfortunately, because I've used Rowenta irons made in Germany for over 25 years, this, my 3rd iron by Rowenta, is clearly not of the same caliber as the previous two. It is adequate but they've managed to "dumb it down" to the new economic model of "good looks but less quality." You may find my review nitpicking but it's accurate; especially since Rowenta may still make the best household iron out there. Observations / Likes / Dislikes: The stainless steel sole-plate is not as high quality as before - visually is more dull in appearance. The auto-off feature engages too quickly, so I'm constantly having to wake it up (I sew and this is annoying. My previous Rowentas all had this feature but never at this annoying timing) The opening to fill the water reservoir at first looks like a great feature because the cover is large. But the design is terrible unless you're filling it from the kitchen sink from a high neck faucet. Using a measuring cup (no longer included with this model) takes a bit of skill. But humans are adaptable and that's why Rowenta has redesigned. Once the reservoir has about 2/3 of a cup of water left it will NO LONGER give you any steam. I have been used to emptying the reservoir fully. I wonder why this is now a "feature?" The iron "pings and pops" not sure why, but the spring used for the reservoir cover pings as the heat affects it. I already expect, this part of the iron to break in no time. The buttons for steam and spray were redesigned for looks but not function. So as you hold the iron and press, your hand inadvertently engages these buttons because they end too low on the handle. When you're finished using the iron, you CANNOT fully empty it of the water. This is a problem if you plan to keep the iron in good working order. The 1-2 tablespoons of water that [annoyingly] remain will in time corrode the main screw on the iron and it will leak. Not sure what to do about this except store the iron upside down in hopes of it drying out. It still produces a great amount of steam from the (350+) holes in the sole-plate. So with all that, I still think this is a good and well above average iron. It was disappointing for me, that the quality & design has not been maintained. My previous DZ5080 Focus is still in service, but she can't be trusted to hold her water. I paid only $59.99 for it and had I cared for her a little better, she'd be in better shape. But comparing the two - DZ5080 & DW5080 - leaves me a little sad. I plan to write the company and give them my own review. Not sure how they will take it, but it's worth pursuing.
Top critical review
41 people found this helpful
DON'T WASTE YOUR HARD EARNED MONEY
By Matthew on Reviewed in the United States on October 18, 2018
I AM EXTREMELY UNHAPPY WITH THIS EXPENSIVE STEAM IRON. I was tired of buying cheap irons that lasted maybe a year before they started leaking all over my clothes. I researched, (don't have a lot of time to do this) and found the Rowenta Iron, was supposed to be the Cadillac of irons and I would love it! NOT!! Darn thing started leaking the first time I used it. Leaked from the plate as well as the spray nozzle. Put up with it for about a month when I blew a gasket when it stained a very expensive shirt. Called Amazon, (I purchased the insurance for electrical products) and was told to call Rowenta, it was still under warranty. Did that, they sent a mailing label, (took 2.5 wks) sent the iron back for repairs. Got it back, over a month later. Ahh, finally an iron that does not leak! NOT!! Called Rowenta, I was told that the directions of half tap and half distilled was wrong, needed to use tap only. (got my directions directly from the instruction pamphlet) I asked why I should only use tap water. Rowenta's rep told me, "DISTILLED WATER DOES NOT STEAM!" REALLY??? SINCE WHEN?? They sent me another mailing label, took less time, sent it back and got it back within the month. Still LEAKS! They refused to give me a new iron. They keep on putting new parts on this one. I will not be using it, going to take it to the garage next week and get a sledgehammer and take care of business. I will go back to Target and buy the $30 Sunbeam that I know will leak in about 9 months, but........I have a WHOLE 9 months of clothes that are not getting wet and or stained! Don't waste your money on this iron. IT IS NOT WORTH IT. THE CUSTOMER SERVICE SUCKS. I HAVE NOTHING GOOD AT ALL TO SAY ABOUT THIS EXPERIENCE. THE FEELING I GOT WHEN I CALLED, THEY JUST DON'T CARE, AT ALL. NADA. I was really hoping for a good iron. Really let down, from the iron to the customer service. I am also upset with Amazon because when I first called I could have returned the product, but they told me I had to call Rowenta because of the warranty. Pretty slick there! What happened to making sure the client is happy? Customer service? Both Rowenta and Amazon, as far as I feel, had a chance to do the right thing, refund my money or give me a new iron. After reading all the other reports about leaking irons, it appears Rowenta has quite a problem with leaking irons. I guess they would have a serious income problem if they actually started doing the right thing. This iron is CRAP!
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Not the Rowenta I've known for 25 years...but there's a story, read on.
By Busy Hands - Reviewed in the United States on August 8, 2017
Verified Amazon Purchase
UPDATED: December 26 2018 I completely forgot to do this update after my March update. However due to the outcome (please read reviews written below for the history), I can UP the stars from 3 to 5. Rowenta serviced iron & replaced the entire reservoir. It was returned to me in 1 week! Not the 2-3 weeks as noted. It's been 9 months and I have absolutely NO problems with this iron. I suspect the iron originally sent to me was somehow damaged before I ever received it. The repairs done cured all the leaking issues and even the lack of stream production when the reservoir goes below half (a complaint I had when I first got the iron). The only quibbles I still have are about ergonomic features and the missing "cup" that used to be standard with all Rowena's. I'm a very happy customer and hope I can keep this iron another 14 years like my first two. UPDATED REVIEW: March 20 2018 I received DW5080 in July 2017 and wrote a review (you will find below this one). In January 2018, my DW5080 started to leak in various places. The iron was only 5+ months old and I had cared for it according to Rowenta's guidelines. But from past experiences with customer service reps (CSR) of various companies, I didn't want to phone Rowenta. But the leaking started to increase, so I called them 7 times yesterday. They were having phone problems and after taking all my info (including a call back # in case we were disconnected), the call went blank and all the promises of sending me a return label by email never happened. Today, I called back and had the following experience. The CSR today listened attentively to my troubles: the iron started to leak in various spots around the iron; the front panel in front of the handle; from the temperature dial; and from the screw on the bottom close to where the power cord is attached. The CSR then asked what kind of water I use. Well, exactly as Rowenta requires - .tap water! CSR says my water is probably hard. I should use bottle Spring Water, but never distilled. This is because the iron has an anti-calc feature, and is more finicky that the Rowenta irons I had previously (1st lasted 15 years; 2nd is 13 years old but leaks too much to use water in it). But the iron must have minerals to work...just not too many minerals. I'm giving these details in hopes it may help others who are experiencing similar problems. If you do decide on buying this to be aware that the new technology will cause you problems if your tap water has high mineral content. But whatever you do, don't wait to contact Rowenta about a problem. The CSR suspects my iron may be defective and their service center will have to pull it apart and try to fix it. Depending on what they find, they will either repair it or replace it. The CSR generated a case #, and my iron will be serviced for free - it will be gone 2-3 weeks. I'm not thrilled to be without my iron, but I do have the 13 year old one I can use still and it wasn't a hassle to get them to listen and answer all my questions. After I get my iron back, I will do another update to this review letting you know how DW5080 fares in star numbers. BELOW is the original review I posted after receiving this iron. Unfortunately, because I've used Rowenta irons made in Germany for over 25 years, this, my 3rd iron by Rowenta, is clearly not of the same caliber as the previous two. It is adequate but they've managed to "dumb it down" to the new economic model of "good looks but less quality." You may find my review nitpicking but it's accurate; especially since Rowenta may still make the best household iron out there. Observations / Likes / Dislikes: The stainless steel sole-plate is not as high quality as before - visually is more dull in appearance. The auto-off feature engages too quickly, so I'm constantly having to wake it up (I sew and this is annoying. My previous Rowentas all had this feature but never at this annoying timing) The opening to fill the water reservoir at first looks like a great feature because the cover is large. But the design is terrible unless you're filling it from the kitchen sink from a high neck faucet. Using a measuring cup (no longer included with this model) takes a bit of skill. But humans are adaptable and that's why Rowenta has redesigned. Once the reservoir has about 2/3 of a cup of water left it will NO LONGER give you any steam. I have been used to emptying the reservoir fully. I wonder why this is now a "feature?" The iron "pings and pops" not sure why, but the spring used for the reservoir cover pings as the heat affects it. I already expect, this part of the iron to break in no time. The buttons for steam and spray were redesigned for looks but not function. So as you hold the iron and press, your hand inadvertently engages these buttons because they end too low on the handle. When you're finished using the iron, you CANNOT fully empty it of the water. This is a problem if you plan to keep the iron in good working order. The 1-2 tablespoons of water that [annoyingly] remain will in time corrode the main screw on the iron and it will leak. Not sure what to do about this except store the iron upside down in hopes of it drying out. It still produces a great amount of steam from the (350+) holes in the sole-plate. So with all that, I still think this is a good and well above average iron. It was disappointing for me, that the quality & design has not been maintained. My previous DZ5080 Focus is still in service, but she can't be trusted to hold her water. I paid only $59.99 for it and had I cared for her a little better, she'd be in better shape. But comparing the two - DZ5080 & DW5080 - leaves me a little sad. I plan to write the company and give them my own review. Not sure how they will take it, but it's worth pursuing.
Reliable & precise
By Birdie - Reviewed in the United States on March 23, 2024
Verified Amazon Purchase
Rowenta is a trusted name for a reason. I now have had my iron for almost four years. I use it every day under heavy use, sometimes I have to fill the reservoir three or four times, if not more, in a day. I love the weight, even when the reservoir is empty. It glides beautifully, even over more delicate fabrics, although I primarily use cottons. The tip is great for seams. The steam function will remove the wrinkles from an old salty sea dog's face. When the iron is not in use, it does not completely shut off the iron; instead the power light blinks and the soleplate is cooled down. But turn the iron horizontally and within seconds it's back to the chosen setting. The water reservoir is large and easy to see to fill (I have to wear reading glasses when sewing and I can fill the reservoir without needing them just fine). The power cord is of a good length and I like the ball function where the power cord meets the iron, allowing the iron to move freely without the backend fishtailing from being pulled by the cord. Really, the only con I can think of is it has just started to leak just a little. This is typical to any iron of any brand. Not putting water in your iron will extend it's life. Plus, like I said, mine gets heavy use. Overall, this is a reliable and precise iron that is well worth the money. Under normal usage (ie: ironing clothes and bedding a few times a week), I can see this iron lasting a very long time. I know people that have had a Rowenta for over 20 years. I am absolutely happy I have gotten roughly 4 years out if this iron before it has shown any kind of faults considering how heavily I use this each day. I will continue to use this iron now as my home usage iron and purchase another for my heavy duty usage.
Efficient, Powerful, and High-Quality Iron
By igomesf - Reviewed in the United States on January 31, 2025
Verified Amazon Purchase
The Rowenta Micro Steam Stainless Steel Soleplate Steam Iron is absolutely fantastic! The 1700 watts of power deliver quick and efficient steaming, making it easy to tackle even the toughest wrinkles. The 400 microsteam holes distribute steam evenly across fabrics, ensuring a smooth, wrinkle-free finish on everything from cotton to silk and linen. I love the stainless steel soleplate, which glides effortlessly over clothes and provides excellent heat retention. The iron heats up quickly, and the adjustable steam settings make it easy to customize the intensity for different fabrics. The vertical steam function is a great feature for refreshing clothes while hanging or even steaming curtains. The comfortable handle and ergonomic design make it easy to maneuver, and the anti-drip feature ensures no water marks on delicate fabrics. It’s also lightweight and portable, making ironing more convenient and less of a chore. This product offers great value for money, excellent functionality, and is easy to use. If you’re looking for a high-performance, versatile iron for all your ironing needs, I highly recommend the Rowenta Micro Steam Iron DW5080! Highly recommend!
Eazy to return and very convenient to shop from home
By Maria Burulea - Reviewed in the United States on February 28, 2025
Verified Amazon Purchase
Some products are excellent and some stuff made very cip.
Weird Design! But Works Fantastic!!!
By Pink - Reviewed in the United States on December 31, 2017
Verified Amazon Purchase
This iron has a weird design! But it works really well and my mother was able to press her work pants/shirts. Without any problems and she doesn't have to worry about water leaking onto her clothes while ironing.Iron press really well with neat creases. Also she doesn't have to worry about burning her clothes with this iron or staining her clothes. You know the brown stains that get on your clothes while ironing. Because something that got burned onto the icon plate is now being iron onto your clothes. Never a problem with that anymore with this iron and she really likes that a lot. With all her old irons this was a major problem for her, especially for white fabrics. It does say to not leave the water in the iron.. so she does pour any extra water out after using the iron. It's not a difficult iron to use at all. She likes how versatile the iron really is and it was truly worth the money. So far she hasn't had any types of problems with the Rowenta and I hope it does stays that way. Also if you going to buy this iron please get the 3 year Asurion Housewares Extended Protection Plan! You'll get it by email and just make sure you keep the email when you receive it. Because you never know when your appliances want to stop working or just start acting up out of no where! It's good to have it. I wasn't really sure about this iron at first! Because of the design of the iron and just because an iron has good reviews and etc! Doesn't always mean it's a really good iron.. I was really not sure about getting this one. Every other iron she had was let down and stopped working in a short period of time. So I was really worried this would do the same.. but I decided to try it out and slapped a 3 year protection plan to it! I'm so glad I did decide to buy the iron, because it works well and it's still working great! Haven't had any problems with it yet! Clothes are coming out great with no stains or leaking water spots. I'm very happy with this iron overall.
Fabulous if you have a lot of delicate fabrics to iron.
By ellen1394 - Reviewed in the United States on March 30, 2025
Verified Amazon Purchase
I love this iron - it's much better at ironing silk and fine fabrics than others I've had, but the plug started heating up after 5 years so I'm getting a new one just to be safe.
I am in love with an iron!
By Skye - Reviewed in the United States on January 12, 2012
Verified Amazon Purchase
I never knew how awful my old Black and Decker iron truly was until I bought this awesome, fantastic, wonderful, super-ific iron! This things works like a dream, I cannot believe how easily wrinkles come right out because the steam is so intense. I mean, the steam on this thing is UNBELIEVABLE. My friend calls the iron my dragon, because it sounds like it is breathing fire and the steam pours out of it when you lift it off the board. So, one word of caution, stay clear of the path of steam because it is HOT, and there is a lot of it when you lift the iron from the fabric. If you are ironing in an enclosed area it can get to be a sauna with all the steam. The narrow, pointy nose of this iron is phenomenal at getting into small places and ironing pleats, and works especially well on small items like baby clothes, and for ironing seams down before or after sewing them. It heats up incredibly fast, has a light showing it is heated, and the auto-off feature works great and the light blinks rapidly to indicate the iron has turned itself off. It will start reheating when you go to use it again, and like I said, it heats up very quickly. The sole plate is smooth and has so many steam holes. I ironed heavy curtains and in ONE pass the wrinkles were out. My old iron took multiple passes and the curtains STILL had wrinkles! The only downsides to this iron are that it is HEAVY, but hey, with better quality comes weight. Second, the cord could swivel more easily, it sometimes gets in the way when I iron, but it isn't a big enough deal for me to not love this. I have had no leaks at all, it is easy to fill, easy to see how full the water level is, and you can choose to not use steam, too, but I always do because I don't iron any delicate fabrics. An iron like this is a must if you like to sew and if you do a lot of personal ironing, especially where there is detail work involved.
DON'T WASTE YOUR HARD EARNED MONEY
By Matthew - Reviewed in the United States on October 18, 2018
Verified Amazon Purchase
I AM EXTREMELY UNHAPPY WITH THIS EXPENSIVE STEAM IRON. I was tired of buying cheap irons that lasted maybe a year before they started leaking all over my clothes. I researched, (don't have a lot of time to do this) and found the Rowenta Iron, was supposed to be the Cadillac of irons and I would love it! NOT!! Darn thing started leaking the first time I used it. Leaked from the plate as well as the spray nozzle. Put up with it for about a month when I blew a gasket when it stained a very expensive shirt. Called Amazon, (I purchased the insurance for electrical products) and was told to call Rowenta, it was still under warranty. Did that, they sent a mailing label, (took 2.5 wks) sent the iron back for repairs. Got it back, over a month later. Ahh, finally an iron that does not leak! NOT!! Called Rowenta, I was told that the directions of half tap and half distilled was wrong, needed to use tap only. (got my directions directly from the instruction pamphlet) I asked why I should only use tap water. Rowenta's rep told me, "DISTILLED WATER DOES NOT STEAM!" REALLY??? SINCE WHEN?? They sent me another mailing label, took less time, sent it back and got it back within the month. Still LEAKS! They refused to give me a new iron. They keep on putting new parts on this one. I will not be using it, going to take it to the garage next week and get a sledgehammer and take care of business. I will go back to Target and buy the $30 Sunbeam that I know will leak in about 9 months, but........I have a WHOLE 9 months of clothes that are not getting wet and or stained! Don't waste your money on this iron. IT IS NOT WORTH IT. THE CUSTOMER SERVICE SUCKS. I HAVE NOTHING GOOD AT ALL TO SAY ABOUT THIS EXPERIENCE. THE FEELING I GOT WHEN I CALLED, THEY JUST DON'T CARE, AT ALL. NADA. I was really hoping for a good iron. Really let down, from the iron to the customer service. I am also upset with Amazon because when I first called I could have returned the product, but they told me I had to call Rowenta because of the warranty. Pretty slick there! What happened to making sure the client is happy? Customer service? Both Rowenta and Amazon, as far as I feel, had a chance to do the right thing, refund my money or give me a new iron. After reading all the other reports about leaking irons, it appears Rowenta has quite a problem with leaking irons. I guess they would have a serious income problem if they actually started doing the right thing. This iron is CRAP!
Impressive German Engineering Delivered In No Time Via Amazon Prime
By Dennis A Bolay - Reviewed in the United States on October 28, 2017
Verified Amazon Purchase
Just received today, Saturday, October 28, 2017, via Amazon Prime. Arrived very well packaged. I'm a guy that started ironing years ago after I realized that I didn't know how to iron a dress shirt or select heat settings for attire. So... I've gone through a number of irons from different manufacturers. My last iron was a Shark Professional 1500. Not a bad iron in general but I really disliked the water tank in that it was quite challenging to determine exactly how much water remained and... the iron had to be set vertical for filling. Both of these issues were immediately laid to rest with the DW5080. It can be easily filled in the sink under running water... the use of tap water recommended by Rowenta. Additionally, the quite large water tank proved very easy to see water level. I also like the fact that the iron soleplate is stainless rather than non-stick material. I've used non-stick soleplates and learned that I did not like using them over time. Stainless is very easy to keep clean and Rowenta recommends using the self cleaning feature regularly, especially for hard water areas. Rowenta has an excellent set of instructions. Read them. Use them. They are valuable. I've heard comments about the heaviness of the DW5080. My former Shark 1500 and my current Rowenta DW5080 both weigh almost the same... 3 1/2 lbs dry... cord and all. The Rowenta, however, is a bit larger both in width and length and this translates into a bit more iron to control, but not in a bad way for me at all. Regarding the handle. I am right handed and the length of my hand from the back of my palm to the end of my middle finger is between 7 1/2 and 8 inches. I immediately noticed that with the Rowenta, my knuckles were not bumping into the temperature control like they always did on the Shark. Very nice unexpected feature. Regarding the temperature control. It is detented... meaning that it has lots of micro clicks. I like this feature so very much more than temperature controls that don't use detents. It feels much more positive to me... but's that's just my opinion. Regarding heat up time. After filling the water tank, setting the temperature control, and plugging the DW5080 in, I walked to the closet, in the same room that I was ironing, grabbed three pair of khakis and a shirt, and returned to the ironing board. I placed the first pair of khakis on the board and when I picked the iron up and presented it horizontally, I found that the thermostat indicator light had already gone out indicating that the iron was already at temperature and ready to go. Placing the iron horizontally resulted in immediate steam from what appeared to be all of those 400 holes in the soleplate. Regarding water consumption. I've read some reviews where users had complained about how much water the DW5080 goes through. Wanting to find out, I laid out three pair of heavily wrinkled men's cotton khakis and one men's cotton short sleeved button down. I really like the DW5080's steam generation. Much much more than the Shark... but remember... the Shark was a 1500 watt compared to the Rowenta 1700 watts... so it's not really fair to suggest that the Shark does not generate steam... perhaps a 1700 watt Shark might do the same thing... I just don't know. Regarding water consumption, I set the DW5080 to it's hottest temperature (hotter than suggested for cotton) and fullest steam potential setting. Doing so, I was able to completely and iron two full pairs of the khaki pants, and about half way through the third pair of khakis that the level of steam began declining. The DW5080 has a scaled water tank with 50 gradations and organized by ounces... a larger marking at every two ounces. Therefore, setting the iron vertical, I was able to determine that I had used a bit between 8 and 9 ounces of water for this session. My take away, I should be able to quite easily iron a pair of pants, long-sleeved button down shirt, tie, and jacket... without refilling. There's even a chance that a person could iron their boxer shorts as well in the same session if they so desired. Conclusion after first use. The Rowenta DW5080 is a wonderful product. It's easy for me to see how much water is in the graduated tank. The handle is very comfortable for me and my knuckles don't bump the temperature control. I read a review about the polished solid stainless steel soleplate and how it glided. I found that to be literally true. The iron on first use literally glided across everything I set it on. The level of steam literally eliminated every wrinkle that was presented to it. Would I recommend this to a friend? Most definitely. I want to return to this entry a year from now to write how it's still doing at that time.
Hard water….
By pen name - Reviewed in the United States on February 25, 2024
Verified Amazon Purchase
Had a few of these over the years, maybe three or four… like the weight, feel etc, but why, in this era of engineering and design, can’t they solve the issue of leaking? Doesn’t matter if you under fill, drain religiously, store carefully upright… they leak, eventually! My guess is, as I think I’ve seen on other forums, the steel/plastic seal? If it’s that susceptible to leaking, why not make it easy to replace? I’ve taken a few of these to pieces and removing the heat plate isn’t fun. Finally tossed this one. Before I did, I decided to tear it apart to see where it’s actually leaking. I thought it’d be the rtv seal, it wasn’t. The leak is a rubber seal that sits between the water tank and the heating element/soleplate. It was crusted with calcium deposit. We’re in a hard water area and it truly destroys just about everything eventually. Pity they couldn’t make this seal easily replaceable, but it’s hard to get at, basically a simple rubber ‘washer’…. Even if you get to it, I doubt they sell the part, not sure. If you get curious, the hardest part to remove is the ‘detail metal nose’, it hooks on and has to be slid out, I destroyed mine trying! Hint, it slides away from the nose, and it’s very sharp!
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