Beautyrest Cotton Blend Heated Mattress Pad

November 2024 Warranty Feedback _______________ I needed to contact JLA for warranty questions, and despite all the reviews about poor feedback from JLA, I found JLA respectful, fast on the return emails (next day or same day), and extremely patient with me. I was prepared for a battle because of some of the negative reviews I've read--but I WAS WRONG! The warranty/support process was smooth and pain-free. As a reminder to those ordering this great product, please remember to register your merchandise for the warranty. I gave the Beauty Rest Heated Pad 5-stars last March, and now, I am able to say this JLA deserves 5-stars for their professional and quick customer experience. Thanks JLA! ___________ (Original review below) Once warm, this heated pad is very cozy. It takes a bit of time to preheat and it appears to heat up using 45-55 watts of power, so there is no huge power draw or lights flickering. In my case it took about 30-40 minutes to heat up to high (5 dots). some of this could have been my getting use to the remote and hitting different buttons during that time. The remote is simple to use. The power cord is two cords together: one goes from the remote to the plug and is joined by the other coming from the pad to the remote. If your table is not directly behind the power outlet, it is difficult to keep the remote head stable on the table or night stand. There are rubber stoppers on the bottom of the remote, but they did little to keep the remote on the table because the joined cords were going in different direction. Therefore, I ended up using small pieces of double stick tape to keep the remote in one location and to prevent if from slipping off the back of the table. It retains heat for sometime after powering off. There is no auto shutoff (or I don't know how to do it). Instructions are basic (all words, no pics). On high, this pad gets very hot. It does not feels as hot with the palm of your hand, but once you lay on it you can tell it gets real hot. You can tell the power comes from the foot of the bed at the plug in point. So there is more heat in that area to start. Once fully heated you can feel the warmth all over, but the feet seems a little warmer to me. It the XL size fits well on one side of a split-queen. Length is perfect and width is a little bit wider than the split size, but that makes it roll down the side of the bed, about 20 inches so, keeping the thighs warm if you are sitting on the side of the bed. All in all, this is a great product and I wish I had gotten one sooner. It works really well to sooth muscle and joint pains, or just warm you up on those chilly days, and makes the bed cozy for sleeping. I recommend this and I am very satisfied with my purchase.