Spermcheck Fertility Home Test Kit

So, obviously, this product requires a certain bodily fluid to work. My partner and I are TTC and wanted to make sure his swimmers were good. Ya feel me? This product was pricey. We liked that we could test his swimmers at home without him having to do the thing in a cup at the doctor's office. That's just kinda weird. So, we paid for it. Unfortunately, this test did not work. No line showed up, not even the control line. We waited like 25 minutes to see if anything would happen. Nada. We were annoyed and threw it out. I contacted manufacturer's customer service. I wasn't necessarily looking for a refund. Just wanted to let them to know it was faulty and they might be making some false claims about this being accurate. They wanted us to send the product back to them?? And they also wanted a picture of the faulty test. The first request was weird AF, because uhh... We used the test as intended and that's just gross. I could understand the picture thing. However, we were both irritated at this test, the process, and it not working. I was not digging it out of the trash. We took a chance because there are other bad reviews. I'm writing so that other people know to avoid this product. You definitely are risking your money with this. It seems very hit or miss.