Oil-Less Fryer

I absolutely loved this thing for the 1st 6 weeks I owned it. I used it for most of my oven cooking and it worked great. The meat was always juicy and tender. Everything that was supposed to be crispy was crispy. Much better than cooking in the oven. It really does not taste like it was fried, because it was not fried, but it also was crispy without all the grease. I cooked everything from grilled steaks and pork to frozen egg rolls and burritos. The problem came at a little over 6 weeks when it suddenly quit working. I used it one night, then went to use it for lunch the next day and it did not work. The store that I purchased this item from was REAL CO USA. The window for returns was just past by a few days. They did not even reply to my request for help. As I did not receive any warranty information with my product, it would have been helpful if they could have at least told me that I had a warranty and how to go about contacting the manufacturer. I had purchased an extended warranty from Square Trade so I tried contacting them. They said it was under manufacturer warranty so I had to contact them. They did give me the phone number so that was a big help. It took me several tries before I figured out how to get to a person to take care of my problem. I will be sending it back to them at my expense. I will see how things go once they receive it. If this cooker would not have broken, I would give it 5 stars. As it only worked for about 6 weeks, I give it a 1. Even the greatest product is no good if it is broken.