nuLOOM Rigo Hand Woven Jute Area Rug

I've waited for weeks to get an email to review this rug and guess what I haven't got any, not one, want to know why? Oh let me tell you why, this is a terrible rug absolutely awful if I could give it a minus star I would, it doesn't even deserve a star at all. It came all wrapped up in it's plastic wrap, had to actually cut it, it was wrapped around it and crossed over and, well you couldn't just unwrap it period. Got it out and thought hmm, it smells funny. Ok now I have had this rug before, for several years, it was a great rug, that's why I ordered it again. Well this wasn't even close to the same rug, like I said it smelled funny, but thought ok it's a jute rug might have some smell, got it in the house, our pet comes out and won't even walk on the rug walks all around the rug and then leaves won't have anything to do with it. I thought well gosh, what's up with that. I got the vacuum out because I did remember my last rug needed vacuuming a lot which is understandable it's made from jute, there was nothing to vacuum up, I thought wow it's super clean or something wrong. Run the vacuum over it and loose thread caught in vacuum. Got to looking at the rug it had tuffs of fiber all over it, like it had been snagged many many times there were places all over the rug that wasn't even stitched anymore because stitching had come out. The tags were not even sewn into the back of the rug they were stuck on with glue or something quite like glue. I'd bet my money that this was not a new rug by any stretch of the imagination. If it was, it lacked everything new about it. They said you could return it, but try rolling up this 6 foot round rug and getting it sent off, yeah right. A pain to say the least. I went on the nuLoom site and these same rugs are upwards of $200 dollars or more once taxes and shipping are all said and done. So I do not believe I got a new rug or probably not even a nuLoom. If I did it was a sad piece of rug and I'll think twice before I try to get one again. So anybody looking at this rug, hope you have a better outcome then we did because this was crap!!