T-fal OptiGrill Indoor Grill

I purchased this unit the other day on Amazon's Deal of the day and thought I was going to love it. The shipping was great and we tried some Costco NY Steaks on Sunday 3/20/16. Me and my wife were amazed and my wife is hard to please and she is rarely impressed with any product. Here comes today Monday 3/21/16 and the grill gets plugged in and goes right into Manual Mode. My wife does not want to mess with it and waits for me to get home. I troubleshoot the issue and do some Google research as the T-Fal troubleshooting was useless. The research states to re-calibrate the grill which I did. Now the grill won't even work and blinks white which indicates "APPLIANCE FAILURE". When I tell you we wanted to Love this thing because it worked great when it actually WORKED for the 48 Hours that we had it, but now we are pissed off and can't believe for the price such a defective device. I am just like many buyers, I read a number of reviews and thought this should be okay. How wrong was I. The worst is that many reviews state the same exact problem, how can this company actually think people will buy this product. I was not fooling around as I have my shipping label ready and I'm returning this thing. Update: 3-29-16 We received a replacement for the previous purchased grill and Amazon as usual does a great job in handling these issues. I now use the replacement grill over the Easter weekend and notice that the handle is higher on the right side and does not have a even seal when you close the grill. We grilled some squash and could see that the squash on the left side of the grill where there was an even and leveled seal was cooked with nice grill marks but in the right side where it's not leveled the squash was not fully cooked. I could not believe it, saying no way that the replacement is ALSO bad. This grill is predicated on Level cooking with the sensor it has and this thing was certainly not leveled when closed. I called Amazon again and have a 2nd replacement being sent to me, and the only reason I am even giving this thing a 3rd try is that if it functions they way it should it could be an amazing addition to our kitchen. But if the 3rd grill is a lemon, that's it I'm going to ask for a full refund, wish me luck.