Top positive review
38 people found this helpful
ONE SWEET APPLIANCE
By Cheri M. on Reviewed in the United States on August 18, 2016
This is one sweet appliance! I have absolutely nothing bad to say about it. I waited several months before reviewing. It is substantially constructed. Breville did NOT make a cheap, flimsy product. It works perfectly. The appliance is very attractive and pleasing to look at. No problem at all with the control buttons. The temps and wording for types of tea are easy to read. The text is above and below each button instead of on the button so it won't wear off. The buttons are flush with the control panel making it nice and sleek. There are no extra pieces sticking out anywhere on this appliance thereby giving it it's sleek appearance. There is an auto-open (flush) button on the upper part of the handle that auto-opens the kettle lid. It is a soft open so the lid does not suddenly fly up. If you accidently miss this button a little so the lid does not completely open, just press button again. Note that this is not a malfunction of the design but a whoops of your finger. There is a stainless steel bottom inside the glass kettle portion. It is a breeze to clean. 1 cup of white vinegar, fill pot to max line, bring to boil. Once it cools a bit so steam is not too hot for you, use a long-handled, soft-bristled brush in the vinegar solution and brush the whole inside of the pot. It cleans right up with no hard scrubbing needed (you wouldn't want to scratch the glass if that's possible - I don't know). Dump out the vinegar water, rinse it, put in fresh water, bring to boil, dump that and you are done . The boiling of the pot does most of the cleaning. You won't need to clean it like this often - only once you see class getting cloudy. It will be sparkling clean again. There is an element on bottom of the pot and the base also. No submerging pot or base! If you get a little water on these places it's totally okay so long as you dry it up before turning kettle on. I have done this many times. Handle is easy to hold. There is a small strainer right behind the glass spout that is easy to remove and replace. Another great feature that Breville uses on all their appliances concerns the electric cord. There is a three-prong cord with a finger hole in the plug so you can easily pull it out of the wall. I thought this was ingenious and would like to thank the person at Breville that came up with it. The cord itself is heavy-duty, still flexible enough to coil up nicey, and just long enough for counter-top use. This is something that I do. I actually brew the tea in the pot but after the water comes to temp. Once the water is heated, I drop in the teabags or tea ball, set the timer for how long I want and then remove the bags/ball. I have a wooden cook spoon with a long handle that pulls the bags right up the side of the glass so I can grab them. Also, Amazon has a couple of tea balls with 7" chains that will hang on the side of the pot. This is quite convenient for me. You should know that Breville does not recommend brewing tea in their pot. However, I puzzled this out with logic and common sense considering that the kettle is stainless and glass - not materials that are bothered by tea. If you are going to do this, it's important to know the tea is put in once the kettle is off. I did spend hours on the Internet researching all the options for electric tea kettles/brewers and reading tons of reviews. I really did not want to pay the price for the Breville but in the end its features, construction and appearance sold me. I have had a lot to say about this product because I think it is as close to perfect as I have seen in my 69 years of purchasing. I hope you will enjoy it too.
Top critical review
24 people found this helpful
STAY AWAY if you have a dog.
By MK on Reviewed in the United States on September 11, 2022
I'm an owner of a previous kettle from Breville that was quite nice and I measure my water to a specific temperature manually, so I thought this was a natural upgrade. Unfortunately Breville has gone the way of other appliance manufacturers and included a totally unnecessary low quality circuit board speaker that beeps and drives my dog insane. I unpacked this kettle plugged it in and to my surprise a high pitched beep sounded as soon as I plugged it in. My dog immediately went into fight or flight mode and was terrified out of her mind. Now I know not every dog is sensitive like this, but I don't understand how appliance designers decide to include totally unnecessary beeping sounds on appliances with no way to turn them off. Not everyone enjoys the sound of beeping appliances. I don't need an incessant beep unless it's a safety issue. Not everything is an emergency... but many appliances make it sound like it is. Yes, I plugged in my kettle... I don't need a high pitched beep to inform me of this fact. Had to immediately return. You should have kept the simple old bell that some other Breville kettles have. I know it's cheap and easy to put a speaker on a circuit board, but it's also a pretty terrible experience for your customers, especially those with animals.
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