Top positive review
21 people found this helpful
Great Product & Greater Customer Service
By Ronald E. Drumm on Reviewed in the United States on October 25, 2021
My daughter bought one of these and loves it. I tried it and she to fell in love with it. Easy to use, huge comfortable seat cushion and back support, easy to adjust, take-ups very little space, and easy to maneuver. Great price, all the pieces came with it, very sturdy, not terrible to put together, but I had someone more mechanically inclined do it for me. After assembly, I notice some tears in the bottom seat cushion. I called Amazon and they could do was accept the return and send a replacement. That was not an option. I contacted the company and they got back to me on the next business day. They ask for me to submit some photos and I did. Within 7 days I had a new seat. No-fuss - no mess - easy as could be. If you are looking for an exercise bike, this is a solid one for a very reasonable price.
Top critical review
3 people found this helpful
seat adjustment is a big issue
By swks on Reviewed in the United States on May 20, 2024
I bought this post knee replacement for therapy. Assembly - my husband is very good at assembling, but said some parts could have been higher quality and it was tedious - hence the markdown in number of stars. PROS - it is relatively lightweight, can be moved around short distances - mine is on carpet . It is very quiet. It is easy to adjust the resistance setting. It is comfortable. The display is easy to operate and easy to view. The lip to hold a phone or I-pad is wonderful. I use it 5-6 times a week so obviously I like it. CON - Had I tried this in a store, which was not an option, I would not have bought it. The seat cannot be adjusted while you are sitting on it. Heck, it is difficult to adjust if you are standing beside it! There is a screw type knob located under the seat - loosen it, pull down and slide it backward or forward. Now...try and find the hole for the screw knob to go into without being able to see it. I could not do it myself right after surgery, but now I lie down beside it, unscrew the knob, and slide it back or forward. With the flashlight on my phone, I line it up with the hole and usually hit it on the second, third or fourth try. I will say I am the only one using it, so its not every day, but I do want to change it sometimes for more knee bend or more straightening. Not convenient at all, and if more than one is using it, would be a total pain each time. I should have spent more for the adjustment to be made from above.
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