Top positive review
6 people found this helpful
Better performance than initial unboxing experience
By L Chewski on Reviewed in the United States on January 22, 2017
I was a bit skeptical upon unboxing all the tubing, connectors and panels from the box. 1st the panels are like the gas station paper towels for wiping your car windows except it has a plastic cling wrap bonded to it. Also the panels where only 20" wide when the rack width is supposed to be 24". The plastic corner connectors are pretty thin plastic. Many of the .5" rolled metal tubing has split ends. Once I assembled the corner connectors to the side tubing and slipped them onto the horizontal tubing with the panels on, the shelf assembly was nice and taut. Once a few panels were assembled together, the overall structure was pretty plum/straight and stiff enough with a bit of twist and roll. With the full 10 tiers stacked on, overall height reached nearly 59". The real test was whether 3 pairs of adult male shoes can fit onto one shelf. Indeed 3 pairs of size 10 loafers fit edge to edge. Why didn't the product marketing pictures demonstrate that. The only thing I would do is to reposition heavier shoes to the bottom so lighter, smaller sized shoes are on the top to avoid potential tip over hazard. Seriously I'm going to install some wall straps since I have the shoe rack in a high traffic garage pathway. Now the path is clutter free compared to before installing the shoe rack. I'm much happier than from the 1st impression. I'm saving the instruction paper as the manufacturer phone number is on it for any issues. 1 yr update 6 months ago, I had a horrible collapse as I never got around to install the bracing. The daily use cause some twisting and the plastic parts started to split apart. A whole bunch of them. I called HDS and they sent replacements. So I pulled everything apart and reinstalled with proper wall bracing. The rack is still holding up.
Top critical review
2 people found this helpful
Bug included!
By andrew voellings on Reviewed in the United States on April 1, 2017
BEWARE! Cockroach was inside package, crushed into one of the fabric pieces that hold the shoes. I noticed a small stain on one of the pieces of fabric and thought it was odd. I thought perhaps it was a used/returned product. Anyway, I continued putting it together and when I got a through a few more rows, I noticed another stain on another fabric shelf, this time it was larger. It looked kind of like black gum stuck into the fabric. At this point I had many shelves already assembled. I figured it was "good enough" since I'd be putting shoes on it and it would eventually get dirty anyway. I proceeded to assemble the last couple of shelves and found the culprit of the stains. There was a cockroach sticking out of where the fabric gets folded and sealed (where a pole slides through). It was the full bug. Dead. But still in tact, squished between the fabric. I have pictures. I pray there are no eggs anywhere. I washed what I could of the fabric, and chunks of the bug broke off and floated down the kitchen sink drain. However, there is still staining from the bug guts and pieces of the bug are still stuck where the fabric was sealed together. I've decided just not to use that shelf, and have the product be one tier short. I would have asked to return it if I hadn't already spent the last 45 minutes assembling the entire thing. It's still completely disgusting and I'm creeped out by the entire thing!
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