Slow Juicer

9/22/2016 Near one year of usage. The NutriChef has been a great juicer. I currently make juice every other day, it has been that handy to use and cleanup is very easy. I have recommended this juicer brand to family and friends. ----------------------------------------------------------------------------------------------------------------------- My first slow juicer so I was excited to use it. It was quiet and the juice and pulp was excellent. I am somewhat mechanically inclined so assembly and disassembly was not a problem. Cleaning juicers are a pain in the neck so this is where I found that there could be more instructions on what components should be removed. Cleaning the components that I put together were a breeze. I hesitated on uncoupling the orange plastic piece at the pulp extraction chute and tried to clean around it. I eventually uncoupled it (with the thought of having to replace it if damaged) and the cleaning went great. I have used it several times since delivered. I have also recommended this unit to my family. 12/06/2015 The first unit quit working after 4 juicing sessions. Returned and eventually a new unit was at my door. the email communication between pyleaudio and me was great, when I called as requested to talk with a tech support the very long wait as the "1st caller" went into three days and I went back to email logging each encounter. This is something they can work to improve. The juicer still is amazing, I like the output and the ease of cleaning. I still recommend to friends and family!! Thanks