Top positive review
Excellent Smart Home Lighting Starter-Kit
By Mattson on Reviewed in the United States on January 26, 2023
If you aren't familiar with how good Philips Hue is, I'll just say that it consistently ranks #1 amongst smart home lighting options. While the new versions of these lights can function via a bluetooth connection, I'd highly recommend going with this kit that has the hub thanks to it's reliability and limited delay. Even the direct wifi connected bulbs (LIFX/others) pale in comparison to Hue's ecosystem. I request Alexa to turn on my lights, and there is zero delay. I also have the hub hooked up to my Home Assistant setup, and the integration works flawlessly. Once you have this kit with the hub, you can grow your setup with as many bulbs as you'd like. Once again, while the bulbs are little pricey, they are super bright and the adjustability makes them well worth the investment for smart home lighting in my opinion.
Top critical review
5 people found this helpful
A real piece of sh!.t, and a scam all at once!
By Frank L on Reviewed in the United States on October 27, 2021
tl/dr this bridge is junk, doesnt find existing lights configured on the v1 bridge and Philips is scamming v1 bridge owners by shutting down its internet connection to force them to migrate to the v2... shaddy.....I have had the hue lamps for a while. I added a bridge a few years ago to get the light strip and color bulbs plus the Alexa integration.Worked like a charm all along... until Philips pulled the scam on all hue bridge v1 owners: they not only claimed to stop supporting the thing... but that was not enough. They wasted the Alexa integration. It just stopped working - could not be reset without buying the v2.... I could either control them only from my phone (as if I'm the only one in this house - I am not and my wife has 0 interest in an app to control the light; I agree it's dumb) or buy the v2 bridge.FINE. $60 and almost 2 weeks later (this seller is slow btw - i order using prime all the time; box also had the corners caved in... but let's just skip that part) here we go.THIS THING CANNOT FIND THE LIGHTS. For the life of me. There is no migration option from the app (unlike what youtubers say - it certainly is not an option anywhere on the p*ss poor documentation provided w/ the bridge).Net result: EVEN when entering manually the serial number from EACH lamp (you have to unscrew or .. no idea still where it is on tha light band)... it wont find them. Even when put in proximity.A real piece of work.F U Philips. You are the worst. Rarely seen a company claiming to be doing tech delivering such p*ss poor customer experience AFTER scamming them of an extra $60+ to deliver no added value (by that i mean deliver _negative_ added value)Just floored.I usually find a solution to household tech issue. Been in IT/tech field for decades. I do not enjoy bad products and complicated installations but can overcome some poor designs.This one just makes me want to burn down the whole thing, slam it against the wall a few times, and throw it out the window.Save yourself headaches. Philips is a shady company delivering (way) below average technology not fit for the average or any consumer really.CORRECTION: if you bring the bridge close enough (i live in a 2 floor house) you can get the bridge to sync with the lights. you still need the s/n. 1 more star for this. Still a piece of garbage sold by a shady company.Oh also the s/n on the light strip is on the side that has the adhesive.... why would they require you to read it and make it so inaccessible at the same time? No idea. Why would the bridge v1 not be updates to expose the s/n so you dont have to crawl around and redo your whole lighting system? No idea. Does even Philips realize they are clueless? No idea.
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