Top positive review
2 people found this helpful
Works Great for Us, and This is Our 1st Dyson!
By StarTech on Reviewed in the United States on June 26, 2017
My wife wanted a Dyson Animal vacuum cleaner. We had never owned a Dyson of any type, and we didn't want to spend a large amount to try one. We purchased this Dyson Cinetic Big Ball Animal Vacuum in October of 2016, and, unlike a number of other purchasers, we've had no problems with it. It appeared to be new, and it has had plenty of use without failing in any way. We do use the wand periodically. My wife recently felt that it would be good to purchase the Home Cleaning Kit. When I searched for it, the Model Numbers seemed to be a problem since I could not locate a model number on the unit. It does have a serial number behind the canister. I called Dyson, and they refer to it as a UP14 vacuum. I asked whether the Home Cleaning Kit will fit this vacuum, and she said absolutely. I now will order one for her.
Top critical review
27 people found this helpful
I wanted to love it but it was a huge disappointment.
By Jennifer H on Reviewed in the United States on August 7, 2016
I really wanted to love this thing. Because, i't's Dyson, right? And everyone loves the ball, right? And it's an animal version so it should be great for a house with a hairy dog, right? Sadly, NO. I don't love the ball and still haven't completely adjusted to how you push/pull the ball vacuum. I get the idea but old habits die hard. And one thing I really do NOT understand is why an animal vacuum has such a small canister. I have to empty it each day. (We have a lab mix, yes, he sheds a fair amount so that's why we got an animal verison) I really had expected a better capacity. Also, there is a ridge on the inside filter in the canister that makes it hard to empty the canister. The debris doesn't fall out when you open the bottom hatch on the canister, or even shake it a little like my old Dyson. You literally have to shove your fingers in and pull the fur and dust out that gets stuck on the ledge inside. Yuck. Also, the cleaning extension and tools feel much flimsier than my old Dyson. So, I pretty much hate it but I'm stuck with it.
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