Top positive review
4 people found this helpful
Great Bike
By Danielle on Reviewed in the United States on August 27, 2020
Just received yesterday, here are initial thoughts: Pros: -Customer service super responsive and very helpful -Hardware nicely labeled -Bike feels well made, fairly sturdy. It does wobble a little when I get on and off, but holding the handles helps. -Laptop belt keeps my work computer secure. -The tray table doesn’t wobble while pedaling, feels solid. Will test whether my coworkers can tell in our virtual meetings when I’m pedaling. -Tray table is well-positioned and easy for me to reach and get work done while pedaling. My wrists do get a little tired from resting on the tray after I’ve been using it for a while. -Absolutely quiet— it makes almost no noise at all -Very easy to fold up. It is pretty heavy, so harder to move around the house, but the wheels do help. Would not attempt to take it up/down stairs. Cons: -I wish the seat went down just a little farther since I’m pretty short (5’4”). Since I use a back pillow that helps move me forward. Otherwise, I either have to pedal with the balls of my feet, or sit forward in the chair and not use the backrest. -The seat cushion will make your rear numb in about 20 minutes. Strongly recommend buying a cushion to sit on. -The resistance knob seems to be reversed as the lowest tension setting is actually the one that requires most exertion. It’s a decent level of toughness for me, but would not challenge a seasoned cyclist or athlete. -The tray table should be just a bit bigger. I have a small laptop and it nudges up against my drink when I use the cup holder. -When it’s folded, I have to prop it up against something so it doesn’t fall over and crush my cat. There was one small hiccup with assembly. The cord for the sensor had fallen down inside the metal post that holds the desk. It’s supposed to have a socket on the front that you connect the monitor to. With a little guidance from customer support, I was able to get it fixed. I had to take off the tray table, use a wire hanger to fish the sensor wire out since it had fallen down into the base of the metal post, lever off the bit of rubber covering the hole the sensor is supposed to rest in, and then push the socket through. I ended up taping the sensor socket to the metal post rather than trying to use the rubber fixture it’s supposed to sit in—it didn’t seem to hold very securely and I didn’t want the wire to fall back down and have to go through this again. Customer service did offer to replace the part for me, but I didn’t feel like re-assembling the whole thing again just for one little sensor wire. It works just fine now. The taped socket may look a little silly, but I’m more concerned with fitting into my nice dress pants again than I am with how the bike looks :)
Top critical review
Noisy then broken
By Koryl on Reviewed in the United States on January 20, 2024
0/10 would not recommend. At first it got squeaky and then the pedal fell off. I stored it for over a year and should have said something sooner, but at least I can warn you, don't buy this. The seat is uncomfortable, the pedals or crank or gears make noise and the right pedal fell off. Not worth $50 let alone the almost $250 I paid. Buyer beware. Pick a better quality product.
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