BLACK + DECKER Compact Refrigerator

Seems I have bad luck with mini fridges. I originally bought a 2.7cf mini fridge from my local supercenter. Didn’t work so I drove back to supercenter without the original box and I returned it. Got my money back in less than 20 minutes including drive, not much hassle. I figured I shouldn’t buy a generic not-well-known brand again. So I went browsing here on Amazon and found Black and Decker. There is a brand I can trust! This model fridge is smaller, 1.7cf and more expensive. I figured I am paying a name-brand tax. Must be better made! So after a few days on Friday, I got my BD mini fridge. Excitingly, I unpack the unit. It is covered in this hard to remove protective plastic film. I removed the tape securing the door and shelves. The manual states to turn the thermostat to “7” for 10-15 minutes. Okay... waited 30 minutes. I heard some clicking every now and then. I check inside and there is no cooling. No audible hum or noise except for occasional click. I’ve read from others that got a defective mini fridge. Apparently, it will make a clicking sound and not cool. The large black compressor does get warm... but not much else going on. Tried a different outlet. Same result. Nothing is obstructing the compressor area from cooling. And others with working units have reported the fridge starts cooling almost immediately. I am getting nothing but a warm compressor and occasional clicking. I don’t feel safe keeping this plugged in! Black and Decker / Westinghouse support are only available weekends 10:30 to 6:30 eastern. So on this Friday night, no help from manufacturer. Tried Amazon return process. Amazon support called me to help troubleshoot the unit. Then Amazon rep tried calling manufacturer. No answer from manufacturer again. So Amazon rep is going to do a callback for Saturday. I already know nobody at Black and Decker / Westinghouse will be there to answer the call. So yeah... Amazon support is great - but had I bought this at the supercenter 5 minutes away from me, I could have had my money back quick - no hassle. This is a hassle! Now I’m stuck with a more expensive name brand nonfunctional mini fridge that I cannot simply return and get my money back. The only reason I ordered a mini fridge through Amazon was because I believed returns were super easy. No smooth Amazon returns with this item. Now I know better. No choice but to wait and see what happens. Not happy waiting! Update : I waited a day and I did not get a callback as promised. So I went back to the email from Amazon on the rep’s response. I selected “not resolved” and I got another option for Amazon to call my phone. Alright, so I spoke to another rep and explained. The new rep said he wasn’t sure why the first rep went through the manufacturer - since the fridge was sold by Amazon, the manufacturer does not get involved. The fridge is “nonreturnable” meaning it would be way too expensive to ship back - so they refunded my money. Great! I got my money back but the only negative is that now I have to dispose of this large object myself. I don’t think I could get this defective fridge professionally repaired without spending the same amount of money or more of original price.