Top positive review
69 people found this helpful
Quiet enough and easy to maneuver for the size.
By JwHw on Reviewed in the United States on December 8, 2019
I purchased this unit based on Consumer Report's review of Blue Air products. They are the highest rated brand and in my opinion, comparable in price to competitors. I read a ton of consumer reviews in addition before purchasing. I've been running this unit in my living room for about a week and it's probably a little too soon to tell if it's helping my allergies. I have both seasonal and winter allergies (dander, dust etc...) when the house is closed up. I live in SW Montana so the house is closed up tighter than a drum all winter. Plus, we use wood heat due to the low cost.I started noticing changes in my breathing every winter a few years ago, I was diagnosed with asthma and I am pregnant now so I can't take the usual medication that helps. I'm stuck with Tylenol and other decongestants that are safe but not as effective as I am used to. I basically have my inhaler and a combination of baby safe stuff that doesn't work well. I am so desperate for relief that I just spent almost $1,000 on air purifiers, special bedding etc... to try to get some relief. I basically struggle with sinus headaches, postnasal drip, a constant cough to clear crap out of my throat and chest plus sneezing...a lot of sneezing. I am already sneezing and coughing less but correlation does not prove causation even though it can make you hopeful!As far as noise, literally 0 reviews were useful in helping me judge the actual noise level to expect. While even Consumer Reports dings this unit on high speed for noise, it did the same for almost every other unit as well so apparently it's a "thing" you have to live with. The most helpful thing for me would have been if someone would have used other sounds to compare for each speed so that's what I'm going to do.Low: indiscernible, especially during waking hours and normal household sounds. It's basically silent for all intents and purposes, I can't think of something to even compare it to it's so quiet. I'll probably start running it on low after running it steady 24hrs a day on medium for a week or so. We're doing construction in the house so we have extra dust in the air.Medium: Seriously, my microwave is louder than this unit. Think of an oscillating fan on low. You can hear it but it's not distracting by any means. Honestly, it fades away when I'm working. I'm finishing up my end of semester papers in the living room and the unit is in the dining room and I find it easy to tune out.High: Yeah, you're going to hear it. To me, it sounds like a big ole box fan. Which, yeah...it basically is. However, I can't really think of a reason to run it on high unless you're like me and you set something on fire in the kitchen. It would probably be useful on high to air something out or get rid of a pungent odor quickly. Otherwise, I can't imagine running it on high. Perhaps if you're in a high fire activity area during the summer in which case I'm sure the relief it provides would be worth it. We have our fair share of fires here and I guess I'll find out then if I need to run it on high.As far as effectiveness, when you walk by the unit and it's on medium, you can feel the air moving around the entire unit. I'll take this as a sign that it's working, taking air in and expelling clean air in the process. This unit is ridiculously easy to set up. The filters are already in place you just have to plug it in. If you don't feel like using the app right away, you can run the unit with the hidden controls. I easily set my unit up on my phone with no issue and it appears to be working fine.It is large, be prepared to make room for it. The casters are super easy to roll and the unit isn't overly heavy as much as it is awkward. Once our renovations are finished I'm sure I'll find a nice hiding spot for it. You can't put anything on the top of it though because the top is part of the ventilation system.Like I said, I'm still waiting to see if my breathing improves but so far I'm encouraged. We live in a home built in the early eighties, we use wood heat all winter, the air is notoriously dry here in the winter and we own two dogs that are outside/inside dogs. One is a hypoallergenic poodle and the other is a slightly neurotic, shedding monster aka mini Aussie. The house can have moisture issues in our master bedroom and bath in the winter when it's closed up which we try to manage the best we can. However, I wouldn't be surprised if there is mold present at times in the winter. I've never been allergic to animals in my past nor have I been diagnosed with anything besides seasonal allergies and difficulties in the winter.We experienced no odor issues as other reviews have mentioned. Perhaps they have something present in their home that is reacting with the carbon filters to create the odor? It's hard to say but I'm thankful we have no odor issues with our unit.Hopefully this review is helpful!
Top critical review
420 people found this helpful
Caveat emptor: False advertising and emails to customer service go ignored
By rm -rf /* on Reviewed in the United States on March 1, 2020
Air purifier is well built. Its beautiful. I think it does a great job cleaning the air but that's where it ends.Things to improve upon:1. Add a better quality fan. On high speed, the unit should sound like a white noise not a cheap fan that's constantly buzzing/humming. I'm not complaining about the unit being loud -- you need to move air to clean it. However, it should be pleasant to listen to. It shouldn't sound like a cheap bathroom ceiling fan at high speed. I was really disappointed specially since normally Swedish and/or German engineering is top quality.2. Advertise 6 month filter replacement based on medium speed. If you run the unit on high speed, your filters will need to be replaced every 3 months due to how the timer setting works. You need to add a pre-filter to the unit. It's impossible to take the unit apart and clean it unless I use my compressed air unit to clean the inside of the unit. The electrostatic ionizer brush fibers inside the unit need to be cleaned on a routine basis to maintain optimal performance especially since there is no pre-filter.3. Answer your customer emails! I wrote an email on 25 Jan 2020 and it went ignored. I had concerns the warranty that you register for in the mobile remote application didn't register properly as my device did not show as registered on your web site.4. Blueair Aware device to monitor air quality is out of stock and unavailable; difficult to find.5. My questions as to the different replacement filters went unanswered. I normally like to be ready when it comes time to replace filters.6. The fact their website wasn't showing my purchased device on my online profile. I was concerned the warranty of the unit would otherwise not have been honored. I wasn't going to let the return policy run out and returned the device due to this issue.7. The gaps between the filters are such that unfiltered air can be pushed through. I had expected a much tighter gap.8. The unit, while claims "European quality", is made in china.9. Power cord is no longer a right angle IEC cord. It's a hard wired cord that makes a hard forced turn underneath the unit. They definitely went cheap on reducing costs on the 605 unit.10. You get the box of the Blueair Classic 605 and then you see the advertised 680. What did I just waste my money on? I thought I bought the best air purifier on the market. Now you're expecting me to spend an extra $200 for additional monitoring?11. I don't really like IoT devices (internet connected). Should the vendor stop supporting the device, you'll loose remote control capabilities of the device. While you can control the fan speed, the one item you cannot control without using the internet is the blue led light on the front of the unit. You must use the application on your mobile device to adjust the brightness or disable that led altogether. Poor choice. I should be able to operate 100% of the features of the unit without having to use the internet.12. Over priced filter replacements from Blueair. If you purchase 3rd party filters, you void your warranty.My email also went to go state the following which went unanswered:1. I'm disappointed that the device which will make the 605 function in auto is out of stock. Do you have any idea when the Blueair Aware device will be available again? Did I make a mistake of buying a 605 when I should have bought the Pro L?2. You advertise all over your web site and in your manual the filters last 6 months. The unit has a sticker inside that the filters last 6 months. Why did the Blueair Friend app start counting down from 180 days for filter replacement (see screenshot from iOS app)? Can you tell me why I would choose the particle over the smokestop filter for a replacement? I can't discern the difference between the two filter replacements. I would like to sign up for the filter replacement program but want to make an informed decision before I do so.3. Can you validate my extended warranty is valid? I have registered it in the app but I do not see it under "My Units" when I log into your website. The unit was purchased on Amazon.com through your Blueair Inc. store. I've attached a screenshot from the mobile app and from your website.============That email went unanswered. I sent a follow up email:Dear Sirs:Thank you for helping me make an informed decision regarding my purchase and that I had made a mistake purchasing from your company. You had over 2.5 weeks to return my email or call my telephone number that I included. Because you have not returned my email nor can I get a hold of any one on your phone system, I have returned the unit.I am highly disappointed. I had better expectations for your company.============I normally don't write long or negative reviews but I really did have better expectations for this unit and their customer service. Your mileage may vary.
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