Top positive review
Sleek TV & Amazing Viewing Experience: Samsung UN75MU9000 Review
By Laurashome on Reviewed in the United States on February 28, 2024
I've had this TV for about five years now, and love it so much we purchased two more. For starters, the 75-inch 4K Ultra HD display has not only transformed my viewing experience but has also become the centerpiece of my family room. It continues to perform without a hitch after years of daily use. Here's why this TV deserves all the accolades: Picture Quality: The 4K Ultra HD resolution is great! The clarity and detail are so vivid and crisp that it feels like you're looking through a window rather than watching a TV. Smart Features: The integration of Samsung's Smart Hub makes this TV more than just a screen; it's a gateway to a world of entertainment. The user interface is intuitive, making it easy to navigate through various streaming services, apps, and live TV. The addition of the OneRemote simplifies the control of all connected devices, removing the need to juggle between multiple remotes. Design: The slim, sleek frame and almost bezel-less screen mean that all you see is the picture, not the TV. It's a piece of art that complements any room. The clean cable management system is a bonus, ensuring that the focus remains on the beautiful display. Performance: The unit is incredibly responsive, with no lag when switching between apps or channels. The motion rate technology ensures smooth action scenes, with no blur, making it perfect for sports, fast-paced games, or action movies. Verdict: The Samsung 75-Inch 4K Ultra HD Smart LED TV has offered my family unparalleled viewing experiences for years. Its superior picture quality, user-friendly smart features, stunning design, and exceptional performance make it a must-have for anyone looking to elevate their home entertainment system.
Top critical review
12 people found this helpful
Samsung Swindlers
By Dylan Gallagher on Reviewed in the United States on December 5, 2018
This TV was the first one I ever purchased for myself. It was supposed to be my baby, with all the top features and wonderful picture. It never had a scratch on it, and then recently a couple black dots appeared on the screen. The same day the pixels started disappearing in vertical bars. So I called Samsung support immediately and they walked me through a factory reset. Guess what happened next? The TV wouldn't even turn on! I thought calling customer support would fix the TV, but it only made the problem worse. So they scheduled two technicians to come by, and instead of helping me with my TV they used my bathroom and questioned me about personal items in my living room that had nothing to do with the TV repair. They admitted they didn't know how to fix the problem other than replacing the TV (which they didn't want to do) so they called another technician and essentially Facetimed with him to show him my broken screen. Somehow someone from miles away is able to decide what two grown men cannot see with their own eyes. That, or the technicians in my living room didn't have the guts to tell me themselves that they didn't intend to replace it, so they made some lackey be the final word. Hiding behind their peers? Samsung, what is wrong with you? It's disrespectful and displays a toxic work environment. I bought this TV in February 2018 and it died in November--a mere 9 months after purchase. That is a HUGE problem!! Samsung has intentionally built utter crap that dies just as your warranty runs out. My TV was still under warranty for 2 more months and Samsung REFUSED to replace the TV, forcing us into a "he said she said" that I damaged my TV even when no clear damage is evident. And now it's dead. I'm out $1100 right at Christmas time! What's the point of the warranty? I demand my TV be replaced or refunded!
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