Top positive review
4 people found this helpful
love it but it has an odd quirk...
By Paul Klepacz on Reviewed in the United States on March 23, 2023
so i got this lamp a couple of years ago to replace a halogen torch lamp that heats up my living room too much in the already warm months. It does a great job of lighting and i love the remote control. The magnetic feature on the remote is pretty handy as well since I'm always dropping remotes in places i can't easily reach or putting them somewhere that I can't remember. The faceplate of the remote falls off all the time so I had to get some glue to stick that on, but that's really not a big deal. The odd issue i have is with power failures. So the lamp is plugged into a 10 foot basic extension cord. Let's say the lamp is turned off and my power goes out for whatever reason. When the power comes back on, the lamp automatically turns on, full brightness. I can't find if this is a built in feature or not (not that i reealllly searched hard to find out). and I can't decide if i like this or not. It's great when it happens at night and I'm sitting on the couch in the dark. Power comes back on and voila! the lamp turns on by itself and i have light. But during the day, or in the middle of the night when i'm in bed or when I'm not home and the power goes out, it's another story. It's an annoyance during the day because i have to go turn it off (yes there's the remote, but I have to go find the remote to turn off the lamp). It's an annoyance at night because i'm in bed sleeping and all of a sudden i have a lamp set to high shining into my bedroom, that wakes me up and then have to get up to find the remote turn it off. And if i'm away during a power outage, and the lamp comes on, it's on the entire time i'm gone, which could be a couple of hours to a couple of weeks. This last part is a mild concern because i am in CA, so on the chance it's on during an earthquake, falls over and hits my coffee table, the top breaks and exposes wires or a circuit or something else, what are the chance of it causing a fire? I am not an electrician nor am i even remotely 'handy' so i have no clue if this is a possibility with LED lights. Anybody else have this same issue?
Top critical review
18 people found this helpful
Bought two, neither remote works, "Hassle Free" warranty doesn't work when the company ignores you
By Jason Litka on Reviewed in the United States on September 18, 2020
I bought two of these lamps a couple years back for my office and loved them. I bought two more recently for my home and they're a disaster. The LEDs are warmer than the originals and the remotes seem to be incompatible. Either one of those prevents me from mixing and matching between the two orders. The real issue though is that neither of the new remotes works properly and Tenergy is ignoring me. One remote works about 50% of the time on both lamps, the other works about 10% of the time but only on one lamp. It's not the batteries because I tried swapping in the ones from my work lamps and they behaved the same. After registering the lamps on their site for the extended warranty, I reached out to Tenergy via email a week ago, again a couple days ago, and by phone this morning and so far I'm being ignored. Their phone lines are supposedly open but I've tried twice and get a message saying they're not. At this point I'm going to send them back to Amazon.
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