AmazonBasics Alexa-Enabled 700W Microwave

**Images from replacement** I wanted to love this. I really did. And I'll admit at first, I was in love with it. Then I realised there were little things I didn't like that turned into big problems. I'll first start with what I love about it. It's small and a perfect fit for my kitchen that has very little counter space. It is Alexa enabled so I can easily figure out how much time something needs or reheat something while I'm working at my desk or being lazy on the couch. I have problems with my vision at night so this is a huge help then. Or just when I have goop all over my hands. If you have kids this will be an amazing feature. Alexa sometimes comes back with she doesn't understand but most of the time it works and I guess they keep adding new commands. So that's a plus. It heats up relatively well. It's not magical but it works. Yup. That's really about it. Now to what I don't like. This tiny little devil is hot! And I don't mean that in a good way. I mean that in an "it's going to burn your house down", way. It literally gets hot! Not the inside but the outside. I cooked some rice in it, so it boiled water for ten minutes and when I went to get it out the top of the microwave was burning hot. The outside of a microwave should not get hot. That is a definite fire hazard. I tried popcorn twice the first time was magical and it cooked it to perfection. The second time it burnt the bag and I fear if I hadn't smelt it would have started a fire. Also, it has condensation GALORE! Not from the rice, obviously there would be condensation from that. I mean from cooking anything. Any time you cook anything in there entire inside gets covered in condensation. A ridiculous amount of condensation. No use in trying to wipe it out either there's so much. I tried just leaving the door open for a bit, but the bulb stays on and gets really hot. So I turn off the strip it's plugged into and leave the door open to try and air it out. It apparently didn't work because as I was packing the first one up to send it back it started leaking water all over me. I thought I dried it all out, but nope. It held onto water somewhere. That can't be good for the electrical parts. Customer service was great and they sent me a replacement but guess what? I have the same problem with the replacement. I don't know if it's because I ordered from the warehouse or if it's just a problem with the microwaves but this is a problem that Amazon needs to fix. This is dangerous. Condensation going in who knows where and the outside of this thing is hot as heck after 5 one minute intervals with thirty-second breaks in between. Not good Amazon. The use of Alexa is great but it's not worth the hassle or the risk. Once they fix these issues I'll be more than willing to give them another shot.