Mueller Ultra Power Easy Clean Juicer

I don't write many reviews but felt this was definitely worthy. I bought this juicer for my wife last Valentine's Day so this is almost a year old. First off, my wife is the primary user of the product and I asked here what she liked about it: Pros: - Good juicer, gets the job done without much fuss - Relatively small footprint so doesn't take up much counter space - Easy to clean, parts easily disassemble to make clean up easy (word of advice don't use dishwasher as you risk minor warping on certain parts) - Isn't too noisy for a juicer - Likes how the jug design helps filter out the pulp when you poor it into a glass - Customer service (see my comments below) Cons: - None really, it works great for juicing 10-12 oz. Keep in mind it's not a heavy duty commercial juicer as you are not spending hundreds of dollars on the product. Besides this being a great product though, the main reason you should buy this juicer is because of the company and customer service that stands behind it. There are a lot of products on Amazon with high marks and its hard to tell the quality and reputation of a company until you have a problem. So I bought the juicer about a year ago and it stopped working late last week. On Sunday, I emailed the company (muellerdirect dot com) in the morning, explaining the juicer stopped working and would like to see if I can get it replaced or fixed. Within a few hours of the email I sent on a Sunday, they responded to me, apologizing for the unit not working and quickly offering me a chance to replace the unit. Monday, the next day, I emailed them with my Amazon order details and shipping information and boom!!!, 2 days later I had a new unit show up at our door step. There was no fuss, they didn't ask me to return the old one or hassle me with 10 different questions, they just provided awesome customer service. From the interactions I had with them, they claimed to be a family business so I was happy enough to write them a 5 star review on Amazon given my experience. In summary, great juicer for the price, does what it claims and has a 2 yr warranty that is backed up by a reputable company with awesome customer service. I highly recommend it!!!