Delta Faucet 4-Setting In2ition 2-in-1 Dual Shower Head

This is the second Delta product I have been burned on. I will never buy anything with their name on it again. The female threads that connect the shower head to the stub out coming from the wall are plastic and cheaply made. Upon inspection after installing I saw a leak around the connection and when I reached up to inspect further the whole thing fell apart in my hands. After calling delta customer service I was dealt with rudely and told “well it’s stripped and unfortunately we do not cover stripped parts”. I said no it’s not stripped I’m looking at the threads and it is just cheap plastic junk and it cracked down both sides. I was then told “well it was installed improperly and we unfortunately don’t cover parts that are installed improperly”. I responded with picture evidence and said no it’s just made cheaply and you don’t want to own up to making some stuff like this with your name on it. I was then told that “it’s not an issue on our end because if that was an issue on our end the phone would be ringing off the hook”. So needless to say their customer service is just a scam and they don’t cover anything. Don’t waste your money on this plastic junk.