Omega Paw Elite Roll ‘n Clean Litter Box

Update: honestly, I don't roll this anymore. My cat is a long boi, and was occasionally pooping outside the box on accident because he felt confined. We ordered a giant box elsewhere and he loves it. I'll probably get rid of the OmegaPaw one after it gets worn. Also, while we're unsure how his paw pad got hurt, I hope it wasn't from scraping the grate because he's a voracious litter-thrower and may not have expected the grate there. Perhaps I was lucky to have a well-adapted cat, but he took to this box rather immediately. I was concerned he'd be scared of the cover because the shelter didn't use a cover. Additionally, they barely gave him any wood pellets in there, but we are using clumping 4-in-1 from Tidy Cats. That litter works sufficiently. This is such a great idea, and no doubt one we'll see expanded and improved upon now it's out in the world. However there were some features that could be remedied with adjustments. 1) The grate part (that the sand goes through we you roll it) is supposed to "fit" in between these two tabs on the bottom of the box. Well, there's no method for locking them into place, so every time a roll it, it becomes dislodged and the grate kinda moves wherever it wants. I want to keep it in place!!! 2) Relatedly, the same grate piece appears intended to fit flat on the right side of the box, below where the scoop goes. Well, because of problem discussed in 1), the box lid doesn't FIT RIGHT and using the clips to hold it closed doesn't work well. Since both of these issues stem from that grate part, I either received a janky product or it's needing improvement. Honestly if these 2 parts were addressed, I would edit this to 5*. 3) Lastly, and this is my error not one on part of the company, please be warned the drawer that collects the faeces lacks a wall on the end, in order to make pouring into garbage easier. In my frustrated dealing with the clips [see 1) and 2) above], I had rolled the box and then took off the top, which tilted the scoop and spilt the whole drawer contents on the floor. I learnt from the ordeal, and hopefully this tragic tale can help someone else. Omega Paw! If the problems above do not sound like they're typical of your products, feel free to reach out to me and I'd be happy to hear a solution and will change this review because the idea itself is very good and I wish to support innovation as such.