Top positive review
15 people found this helpful
Great customer service!
By Lilo on Reviewed in the United States on January 26, 2019
We ordered this for my 5 year old son as a Christmas gift. When it arrived and I was pulling it out of the package, I absentmindedly cut the bow string in half as I was cutting all the packaging ties. I tied it back together as a short term solution and it still worked quite well. We found the screw to the battery compartment to be prettt soft and pliable along with stuck in prettt hard. We couldn’t get the screw out and ended up stripping it in the process. Therefore we couldn’t add batteries and use the light up feature. I contacted customer service which was an easy, prompt, and pleasant experience. They sent us out a free replacement. We easily unscrewed the screw on that one and my son LOVED the light up feature. Overall it’s a very fun bow and arrow set and perfect for kids in his age range. He has loved using it! Thus far the arrows have held up well and the bow seems sturdy. The quiver, however, doesn’t fit snugly or well to the body. It’s design could use some work. But we can certainly find a way to use some extra materials and fasten it more securely. Overall very happy with the product and our experience!
Top critical review
1 people found this helpful
Fun bow just be careful with the arrows
By Melissa M Salamone on Reviewed in the United States on January 10, 2019
My daughter loved the bow, the colors. She loved that it has lights and has the "lazer" to help her aim. The one thing you need to be careful with are the bows. They bend and if they do, they have a tendency to crack. You are able to order more but as a child's toy, would hope they would be a little sturdier. but overall, very fun!
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