Top positive review
3 people found this helpful
Great Sleep Aid
By Caylin on Reviewed in the United States on December 14, 2020
Great product. I was lucky to get it on a Black Friday special which was a great deal. Before I could check out with a blue one it was sold out and was lucky to get a pink one. However I would gladly buy one at full price after using it. I use the smart function/app all the time. Also the non-Amazon version doesn’t play music for as long. Bought this for my baby that was going through a terrible 10 month sleep regression when he got his first teeth. It was the first thing that worked! Tried a weighted sleep sack, tried feeding him solids closer to bedtime, tried messing with his nap schedule. Nothing worked. He would wake up and stay awake for hours in middle of the night. My baby wakes up, sits up and cries. I activate the seahorse through my phone without even going in his nursery and he lays back down entranced by the music and lights. Then he’s back to sleep! No rocking needed! It’s worked everytime after the 2nd night (the first night he was a little wary of something new). My nursery is on the 2nd floor and my bedroom is on the 1st. The Bluetooth doesn’t reach from my bed, but it reaches from other places on the 1st floor so I don’t have to go upstairs in middle of the night. It’s as expected for Bluetooth strength. It does sometimes take a bit of time to connect sometimes but I am using pretty far away so I can’t really complain. I have had no issues with the app. I saw reviews complaining but they must have fixed it at least for iOS. The app even shows the battery level which is great! I can’t seem to turn it off except in the app though. Thought you were supposed to squeeze it a 2nd time to be able to turn it off. Not sure if this model doesn’t have that function, I’m doing something wrong, or there’s a defect in my product. Regardless, doesn’t take away from the product in my book. 5/5 Stars.
Top critical review
7 people found this helpful
App is buggy and left me hanging tonight when I needed it. Could be great if app worked well.
By nr danilow on Reviewed in the United States on March 19, 2020
I LOVED this product for the last few weeks. The app mostly worked well although it sometimes froze and I'd have to close out and reopen. Sometimes it stopped recognizing bluetooth and I'd have to turn bluetooth off and on again. Still, these were minor issues and were easy enough to manage. Then tonight my two week old was fussy and having a lot of trouble settling down. My older kids were also getting ready for bed so there was a lot of noise and commotion. I thought that maybe this was making it harder for the baby to relax. No problem, I thought, I will turn on the seahorse and play some white noise to drown out the other noises. She loved her seahorse the few times I'd introduced it to her so I figured it would help soothe her so she could fall asleep more easily. My husband got me my cell phone since you need to use the cell phone app to hear white noise (shall I also mention here that it is a little annoying that you absolutely MUST use the app to listen to any sounds besides music). When I opened the app, it was stuck. I figured it was just taking a while to load. When it finally loaded, the app did not even find the device (yes, it was turned on). I managed to get it to locate the device but then found that the seahorse was not paired eventhough it had been paired every other time I used the app--I even had my own personal settings and it had always worked before. I tried repairing. I turned bluetooth off and on. No luck. Just an error message that it didn't work (no kidding?). The bottom line is that we couldn't get it to pair even after multiple attempts. So we were left with a crying infant who wouldn't settle and two loud school-aged kids and a frustrated husband trying to troubleshoot a broken app. Not a good time for the device to suddenly fail on me. My husband has since uninstalled and reinstalled the app and got the seahorse working again. Seems like there may have been an update... By time he "fixed" it, an hour or so had passed I had long ago managed to get my crying infant to settle down and fall asleep (and the older kids in bed, too). Obviously, this is the last thing any parent wants or needs when they have a screaming baby who is struggling to settle down. Mom or Dad is trying to do whatever they can to help the baby calm down and relax and the tools need to just WORK. I guess one could argue that the seahorse wasn't strictly necessary but it may have helped a little if it just WORKED. The app needs to work consistently to be a good product. At this moment I cannot recommend it since it left me hanging. When they do an update, it needs to be more seamless for the user.
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