Elevated Dog Bed - 36x29.75

Edit 2: Nope, not a fluke. Second one did the exact same thing, splitting at the seams within 6 months. Save your money, folks, and get one that will last! Best part is there's been NO RESPONSE FROM THE VENDOR, at all. Tells us they know it's CHEAP. Sorry but moving on. Summer's coming, pup needs a cooling bed that'll last! (Anyone find one, let us know!) Edit: Hubby convinced me to order another bed, assuming this one was a fluke. We shall see. Original review: Was very pleasantly surprised when it arrived in March, lightweight yet fairly sturdy, construction seemed solid. Fast forward to this morning. It's split all the way down a seam. We're beyond the 30-day return window for Amazon, and there's no option for customer service or returns if you "visit the PETMAKER store". No way to contact them at all. So...now what? I suck it up and order another brand? There doesn't seem to be any way to address this other than leaving this review and hoping someone notices and responds. I don't like to "public- shame" companies, preferring to give them the chance to first make it right, but I see no other option. Very disappointing, especially for my 10 yr old dog, who really enjoyed the comfort of a ventilated bed.