Samsonite Winfield Luggage, 28" Checked

The luggage looks good, inside is nice and works well, but the shell is simply NOT durable. I've traveled with this set of luggage twice where all bags were checked in on United Airlines. On the first trip, the 25" pc got a huge crack in the front face on the return trip rendering it unusable. With a lot of talking and back and forth, Samsonite eventually replaced the 25" suitcase. I just returned from a second trip using the original 20" and 28" bags plus the replacement 25". On the 25", the rubbery outer coating of one wheel half ripped off on the cobblestone streets of Venice making it now a very noisy and awkward bag to roll. I can kind of give Samsonite a pass on the wheel since it was a rough surface, but still, it's luggage and it's Samsonite. I certainly expected better. And the worse part is yet another major front face crack on this new replacement bag after claiming it post-flight. Another suitcase down the drain. And lastly, there's now a 3" corner crack on the 28" bag. The bags weren't mishandled at all during regular use to/from the airports and the hotels... wheeled as you normally would and checked in as you normally would. The 25" and 28" pieces of luggage aren't carry-on size... if you're using them to fly, you're checking them in. They need to be able to handle normal use of being checked in. I just can't recommend these bags after so little use getting this many major cracks. I didn't expect 'disposable' luggage from Samsonite... pretty disappointing.