Amazon Basics Automatic Timed Pet Feeder

1) This uses a countdown timer instead of a clock which means if you want it to feed at a certain time, you have to turn it on at that exact time and set it for 24 hrs. (If you turn it on at 9 pm and want it to feed at 6 am, you would set the timer to 09 hrs, but it does not reset to 24 hrs when the timer goes off, so at 3 pm it will rotate again, then midnight, and so on). 2) The device cover turns instead of the food bowl/tray so you have to put it in the middle of an open floor if you don't want your pet to have to stratch all the way across the device to eat, like they would be forced to do if it is placed against the wall or on the corner/edge of a counter/table. 3) The food tray does not come out, forcing you to scoop all the food out of the trays if you have to clean it or change batteries. 4) If you press the power button to turn it off to reset, you can't use the power button to turn it back on for hours. You either have to take all the the food out of the trays and turn it upside down to take the batteries out or try to hold it right side up while you unscrew the battery cover. Also, the instruction book has no troubleshooting. I used Home Intuition before (for 5 1/2 yrs) and it was much better. Unfortunately, mine may have reached the end of it's lifespan, and the product seems to be discontinued. If I had been home during the return period, I would have sent it back immediately.