Chefman 3.6-Quart Air Fryer, Manual

I like this as an air fryer, but, it has issues... The cons: 1. Door feels very flimsy, not sure how long it will last with frequent use. Other reviews show it not staying closed after some time. I can see how this could become a problem. 2. I cannot find additional trays or baking racks for it that FIT. I'd love a second solid baking rack. Tin foil and cooking spray it is on the mesh rack instead. I would buy yhem but Chefman is NOT responding to email or phone messages. NO confidence in product support or warranty, not responding to consumer requests. Bad form Chefman! 3. Anything on very top rack will be overcooked no matter what, it is closest to heat source, you are forced to constantly rotate racks of food to ensure any sort of even cooking. 4. Heat circulation in this unit is not great. Learned this the hard way making a bunch of tater tots. The top ones were little tater bricks. 5. Rotating racks with food on them is also a problem because the racks it comes with do not slide in and out easily on all rows. Messy! 6. No off button. If you accidentally touch the screen, it comes on, you cannot turn it off. You can STOP the cooking process, which I suppose is turning it off, but the screen stays lit up for quite a while waiting to be turned on again. I'd like to just turn it off. I guess I could just unplug it to be sure. 7. Use cooking time and temp suggestions on the food package! Not the pre-sets, or you will have overcooked tater tots. Gosh! (IYKYN) The Pros: 1. It is nice to not have to turn my oven on to cook freezer-foods. Flippin sweet! 2. This definitely cuts down some cooking time. 3. Very easy to clean after use. 4. Very quiet while operating. 5. Does not smell after cooking. I've read reviews of other air fryers people needed to buy filters for to keep odors down, and the need to leave oil in them (? Why?) This one just smells like the food I am cooking, same as if the oven were on, maybe a little stronger as it's not as well insulated as an oven, but I expect to smell my food while it's cooking. No lingering odor after, although I suppose if you let food residue build up in it, it will start to stink. 6. Nice, compact unit, I don't mind leaving it out on the counter. 7. I like that it has a light you can turn on to look at/check food without opening it unnecessarily. Easier than in an oven, it's at eye-level! I still have yet to try cooking meat in it with other things. I'm guessing I will have to trial and error the timing of doing meat, potatoes and vegetables. No way they all go in at same time. So far we've only done freezer food items and roasted vegetables, which came out nice, but again needed to be rotated where if I had used my oven, I could just roast away without any moving them around. Three stars, I'm in the middle on this one. Don't love it but don't hate it. I'll use it as long as it lasts.