Wrangler Smart Luggage Carry-On 20" Spinner
$49.99
Condition: New
Color: Black
Size: 20-Inch Carry-On
Top positive review
4th set
By Godzilla on Reviewed in the United States on July 13, 2025
I love these suitcases. When each of my kids moved into dorms for college, I got them their own set. I got a set for my husband b/c he travels a lot for work. I finally got myself a set & just love how easy they maneuver, & that I can add a battery charger in any of the sizes, hold a drink or a small electronic device. The two oldest sets are about 4 years old. They have held up great, even for my husband who travels nation-wide & world-wide upto 3x's a month. The last trip, the airline finally smashed one of his suitcases. It was bound to happen & no fault of the suitcase. The zippers & the retractable pull are usually the first things to break but all off these components are still in tact.
Top critical review
413 people found this helpful
Fails to Deliver on Promises
By Fadi Shamaan on Reviewed in the United States on June 14, 2023
I recently purchased the Wrangler Smart Luggage Set with Cup Holder and USB Port in Olive Green, specifically the 20-Inch Carry-On model, with high hopes of a convenient and reliable travel companion. However, after using this luggage extensively, I can confidently say that it was a regrettable purchase. This thorough and detailed review aims to provide honest and unbiased feedback to potential buyers, highlighting the product's shortcomings and explaining why it fails to meet expectations. While I understand that experiences may vary, I believe it is important to share my personal encounter to help others make informed decisions. Design and Build Quality: The first impression of the Wrangler Smart Luggage Set was underwhelming. The olive green color appeared faded and lacked vibrancy, giving an overall cheap look. The material used in the construction of the luggage felt flimsy, and I had concerns about its durability even before my first trip. The zippers, handles, and wheels seemed poorly made, which raised doubts about their longevity. Functionality: The primary selling points of this luggage set are the built-in cup holder and USB port. Unfortunately, these features turned out to be more of a gimmick than practical additions. The cup holder is positioned on the side of the luggage, making it almost impossible to access when the bag is upright. Additionally, it lacks stability, causing drinks to spill easily, posing a risk to valuable belongings. As for the USB port, it was a complete disappointment. The charging function was unreliable, frequently disconnecting, and providing inconsistent power output. It is frustrating to have a luggage with such features that do not work as intended. Storage Capacity: The 20-Inch Carry-On model promised ample storage space. However, the design of the interior compartments was inefficient. The main compartment lacked dividers or organizing pockets, making it difficult to separate and locate items quickly. The flimsy lining tore after minimal use, compromising the overall structure of the luggage. Furthermore, the external pockets were not deep enough to accommodate larger items securely. The storage capacity did not live up to its claims, leading to constant reorganization and difficulty in packing efficiently. Maneuverability: One would expect a 20-inch carry-on to be easy to maneuver. Unfortunately, the wheels on the Wrangler Smart Luggage Set were a constant source of frustration. They lacked smooth rotation, often getting stuck or veering in awkward directions. Pushing or pulling the luggage required excessive effort, resulting in unnecessary strain during travel. The telescopic handle was loose and wobbly, adding to the overall inconvenience. Moving through busy airports or crowded streets became a tiresome task, and I found myself longing for a more reliable and effortless experience. Durability and Longevity: The build quality of the Wrangler Smart Luggage Set did not inspire confidence in its long-term durability. During my first trip, I noticed scuff marks and scratches on the exterior, suggesting poor resistance to rough handling. The wheels showed signs of wear and tear after minimal use, making me question their ability to withstand long journeys. The handle mechanism felt weak and unstable, leading me to worry about its potential failure in the future. Considering the price point of this luggage set, I expected a product that would withstand the rigors of travel, but sadly, it fell short in this aspect. Customer Service and Warranty: When I reached out to the customer service department regarding the issues I faced with my Wrangler Smart Luggage Set, I experienced further disappointment. Their response time was slow, taking days to reply to my initial query. Furthermore, their solutions were unsatisfactory, merely suggesting basic troubleshooting steps without addressing the specific concerns I had raised. The warranty provided was limited and did not cover several aspects of the product. It was evident that the company's commitment to customer satisfaction was lacking, leaving me feeling unsupported and frustrated. 1. Security Concerns: Another aspect worth mentioning is the lack of security features in the Wrangler Smart Luggage Set. While it does come with a standard lock, it felt flimsy and provided minimal protection. The overall structure of the luggage did not inspire confidence in keeping belongings secure during travel. The absence of any additional security measures, such as TSA-approved locks or reinforced zippers, raises concerns about the safety of valuable items. 2. Weight Distribution Issues: During my travels, I noticed significant weight distribution issues with this luggage set. Evenly distributing the weight across the wheels proved to be a challenge, resulting in imbalanced handling. This imbalance not only affected maneuverability but also caused the luggage to topple over easily, especially when navigating uneven surfaces or while in transit. It was frustrating to constantly struggle with a luggage that lacked stability. 3. Inadequate Padding and Protection: The Wrangler Smart Luggage Set provided insufficient padding and protection for delicate items. The thin lining and lack of additional cushioning left items vulnerable to damage during transit. I found myself having to be overly cautious and packing extra layers of padding to ensure the safety of my belongings. For a product marketed as a smart luggage set, the lack of adequate protection was a significant disappointment. 4. Limited Color Options: While personal preference may vary, it is worth noting that the Wrangler Smart Luggage Set offered limited color options. The olive green color, which I opted for, appeared dull and unattractive in person. It would have been beneficial to have a wider range of colors to choose from, allowing customers to select an option that suits their personal style and preferences. 5. Price Point and Value for Money: Considering the price point of the Wrangler Smart Luggage Set, it is crucial to evaluate its value for money. Unfortunately, this product falls short in terms of quality, functionality, and durability, making it an unsatisfactory investment. There are alternative luggage options available in the market that offer better features, sturdier build quality, and superior customer support within a similar price range. Conclusion: In conclusion, I cannot recommend the Wrangler Smart Luggage Set with Cup Holder and USB Port, Olive Green, 20-Inch Carry-On to anyone seeking reliable, functional, and durable luggage. From the poor design and build quality to the lack of functionality, this product falls short on multiple fronts. The storage capacity is inefficient, maneuverability is subpar, and the promised features like the cup holder and USB port are more hassle than convenience. Moreover, the questionable durability, coupled with disappointing customer service, further diminishes its value. I highly recommend exploring other options that offer better quality and functionality within a similar price range.
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4th set
By Godzilla - Reviewed in the United States on July 13, 2025
Verified Amazon Purchase
I love these suitcases. When each of my kids moved into dorms for college, I got them their own set. I got a set for my husband b/c he travels a lot for work. I finally got myself a set & just love how easy they maneuver, & that I can add a battery charger in any of the sizes, hold a drink or a small electronic device. The two oldest sets are about 4 years old. They have held up great, even for my husband who travels nation-wide & world-wide upto 3x's a month. The last trip, the airline finally smashed one of his suitcases. It was bound to happen & no fault of the suitcase. The zippers & the retractable pull are usually the first things to break but all off these components are still in tact.
Perfect for Frequent Travelers
By Corey A. Welch - Reviewed in the United States on July 6, 2025
Verified Amazon Purchase
I travel 3–5 days a week for work, and this Wrangler Smart Luggage Set (Black, 2 Piece) has been a game-changer. The built-in cup holder, USB port, and phone holder make navigating airports so much easier. I no longer have to juggle my coffee, phone, and boarding pass at the same time! The luggage is lightweight yet durable, and the wheels roll smoothly across terminals. Both pieces offer plenty of space for clothes, shoes, and work essentials, even for multi-day trips. I’ve had no issues fitting them in overhead compartments or checking them in when needed. If you’re someone who travels often for work or leisure, this set is super convenient and thoughtfully designed. It’s made my weekly trips a lot more manageable.
Good value.
By N - Reviewed in the United States on May 19, 2025
Verified Amazon Purchase
This is a great price for an entire set so I’ll start with pros and cons. I have some great carryons so I only used the largest check in bag. This review is for the large check-in on only. The good: nice price point for an ENTIRE SET. Looks stylish and I like the color options. Has some innovative features with the luggage piece that is available on all three sizes / cup holder, charging holder. Built in feet for when you lay it on the side and open the clamshell. It’s lightweight. Swivel, 360. The not so good: biggest pain point - the wheels don’t roll effortlessly especially when it’s full and heavy. The suitcase requires a lot of effort to keep it moving or to pivot it. My other check in was larger and pivoted much easier. So an upgraded wheel- smoother wheel would make a world of difference. The largest bag check bag still felt a bit on the smaller side when I was packing. The capacity didn’t feel as large as previous luggage. The questionable: The charging port/pocket doesn’t make sense for the checked luggage sizes bc you can’t check lithium batteries. So just make sure you’re not setting up a charging battery for the checked luggage. It could make sense if you’re using it for ground travel.
A most have!
By Annie B - Reviewed in the United States on July 12, 2025
Verified Amazon Purchase
Nice carry on for the money
By Bubba Fipps - Reviewed in the United States on June 29, 2024
Verified Amazon Purchase
The built in charger slash cup holder on this thing is great. Yeah, it's plastic, no it's not built to be abused but what is these days? It's a really nice feature to have waiting at the gates to change planes or anywhere you have limited access to power. I'm old, fat, and disturbingly clumsy but I had no trouble draggin this thing through ramps, escalators, elevators, moving walkways you name it. Like I said.... Clumsy, so I (repeatedly) bashed the wheels on this thing into walls, smacked the sides into car doors, posts, .......... Other people.... Oops. It took it all like a champ. I'm sure this thing will comply with all the airlines carryon rules. It will expand a bit by use of an expansion zipper so you can over stuff it if need be. If you need an inexpensive carry on that looks great and does the job this is your pick. One last thing. The expanding handle has been mentioned in other reviews as flimsy. Well, it's not made from pillars of steel that's true but I have had no problem with it. Update: July 2024 I read an extensive rather negative review about this piece of luggage and it's really unfortunate. Really my mind gets blown by some of these reviews. One complaint was that the USB charging feature was unreliable. Baloney. What's more likely is your portable battery is unreliable. It's a simple connection ok? Plug the battery in, zip it up in the pocket and then plug your phone , tablet, whatever in the other side. They make a ZILLION of those connectors in thousands of products every day, they rarely fail. Complaint: the color looks faded. What? Look at the picture. That's what you get. I call BS. Complaint: no compartments. Holy crap on a cracker. It's a CARRY ON. carry ons are SMALL. They are supposed to be........First time flyer? Complaint: cheap material and zippers. What are you......a gorilla? Unless you plan on a mid trip temper tantrum where you plan to grab this thing by the compartment divider and throw it at your equally angry spouse, it should last many years. Complaint: the lock was flimsy. WHAT LOCK? I didn't get a lock with mine. I have no idea what the reviewer was expecting from this luggage but it kinda seems like he expected a 300 dollar piece of Samsonite. And.....I gotta tell ya, the reality of that is well...... Go ahead and over pay for something else if it makes you feel better.
Súper!
By Angie Ferguson - Reviewed in the United States on July 13, 2025
Verified Amazon Purchase
La amé muy buena calidad
Fails to Deliver on Promises
By Fadi Shamaan - Reviewed in the United States on June 14, 2023
Verified Amazon Purchase
I recently purchased the Wrangler Smart Luggage Set with Cup Holder and USB Port in Olive Green, specifically the 20-Inch Carry-On model, with high hopes of a convenient and reliable travel companion. However, after using this luggage extensively, I can confidently say that it was a regrettable purchase. This thorough and detailed review aims to provide honest and unbiased feedback to potential buyers, highlighting the product's shortcomings and explaining why it fails to meet expectations. While I understand that experiences may vary, I believe it is important to share my personal encounter to help others make informed decisions. Design and Build Quality: The first impression of the Wrangler Smart Luggage Set was underwhelming. The olive green color appeared faded and lacked vibrancy, giving an overall cheap look. The material used in the construction of the luggage felt flimsy, and I had concerns about its durability even before my first trip. The zippers, handles, and wheels seemed poorly made, which raised doubts about their longevity. Functionality: The primary selling points of this luggage set are the built-in cup holder and USB port. Unfortunately, these features turned out to be more of a gimmick than practical additions. The cup holder is positioned on the side of the luggage, making it almost impossible to access when the bag is upright. Additionally, it lacks stability, causing drinks to spill easily, posing a risk to valuable belongings. As for the USB port, it was a complete disappointment. The charging function was unreliable, frequently disconnecting, and providing inconsistent power output. It is frustrating to have a luggage with such features that do not work as intended. Storage Capacity: The 20-Inch Carry-On model promised ample storage space. However, the design of the interior compartments was inefficient. The main compartment lacked dividers or organizing pockets, making it difficult to separate and locate items quickly. The flimsy lining tore after minimal use, compromising the overall structure of the luggage. Furthermore, the external pockets were not deep enough to accommodate larger items securely. The storage capacity did not live up to its claims, leading to constant reorganization and difficulty in packing efficiently. Maneuverability: One would expect a 20-inch carry-on to be easy to maneuver. Unfortunately, the wheels on the Wrangler Smart Luggage Set were a constant source of frustration. They lacked smooth rotation, often getting stuck or veering in awkward directions. Pushing or pulling the luggage required excessive effort, resulting in unnecessary strain during travel. The telescopic handle was loose and wobbly, adding to the overall inconvenience. Moving through busy airports or crowded streets became a tiresome task, and I found myself longing for a more reliable and effortless experience. Durability and Longevity: The build quality of the Wrangler Smart Luggage Set did not inspire confidence in its long-term durability. During my first trip, I noticed scuff marks and scratches on the exterior, suggesting poor resistance to rough handling. The wheels showed signs of wear and tear after minimal use, making me question their ability to withstand long journeys. The handle mechanism felt weak and unstable, leading me to worry about its potential failure in the future. Considering the price point of this luggage set, I expected a product that would withstand the rigors of travel, but sadly, it fell short in this aspect. Customer Service and Warranty: When I reached out to the customer service department regarding the issues I faced with my Wrangler Smart Luggage Set, I experienced further disappointment. Their response time was slow, taking days to reply to my initial query. Furthermore, their solutions were unsatisfactory, merely suggesting basic troubleshooting steps without addressing the specific concerns I had raised. The warranty provided was limited and did not cover several aspects of the product. It was evident that the company's commitment to customer satisfaction was lacking, leaving me feeling unsupported and frustrated. 1. Security Concerns: Another aspect worth mentioning is the lack of security features in the Wrangler Smart Luggage Set. While it does come with a standard lock, it felt flimsy and provided minimal protection. The overall structure of the luggage did not inspire confidence in keeping belongings secure during travel. The absence of any additional security measures, such as TSA-approved locks or reinforced zippers, raises concerns about the safety of valuable items. 2. Weight Distribution Issues: During my travels, I noticed significant weight distribution issues with this luggage set. Evenly distributing the weight across the wheels proved to be a challenge, resulting in imbalanced handling. This imbalance not only affected maneuverability but also caused the luggage to topple over easily, especially when navigating uneven surfaces or while in transit. It was frustrating to constantly struggle with a luggage that lacked stability. 3. Inadequate Padding and Protection: The Wrangler Smart Luggage Set provided insufficient padding and protection for delicate items. The thin lining and lack of additional cushioning left items vulnerable to damage during transit. I found myself having to be overly cautious and packing extra layers of padding to ensure the safety of my belongings. For a product marketed as a smart luggage set, the lack of adequate protection was a significant disappointment. 4. Limited Color Options: While personal preference may vary, it is worth noting that the Wrangler Smart Luggage Set offered limited color options. The olive green color, which I opted for, appeared dull and unattractive in person. It would have been beneficial to have a wider range of colors to choose from, allowing customers to select an option that suits their personal style and preferences. 5. Price Point and Value for Money: Considering the price point of the Wrangler Smart Luggage Set, it is crucial to evaluate its value for money. Unfortunately, this product falls short in terms of quality, functionality, and durability, making it an unsatisfactory investment. There are alternative luggage options available in the market that offer better features, sturdier build quality, and superior customer support within a similar price range. Conclusion: In conclusion, I cannot recommend the Wrangler Smart Luggage Set with Cup Holder and USB Port, Olive Green, 20-Inch Carry-On to anyone seeking reliable, functional, and durable luggage. From the poor design and build quality to the lack of functionality, this product falls short on multiple fronts. The storage capacity is inefficient, maneuverability is subpar, and the promised features like the cup holder and USB port are more hassle than convenience. Moreover, the questionable durability, coupled with disappointing customer service, further diminishes its value. I highly recommend exploring other options that offer better quality and functionality within a similar price range.
Perfect size and very spacious
By Emery T - Reviewed in the United States on July 4, 2025
Verified Amazon Purchase
Beautiful color , my husband love it . . Perfect size and functionality. We both loved the cup holder
Nice set of functional luggage that won’t break the bank
By jason - Reviewed in the United States on July 13, 2025
Verified Amazon Purchase
I am a big fan of the Wrangler brand and needed a set of luggage for a vacation flight. I ordered the set and was surprised at the quality for the price. Durability may be an issue but I only fly a couple of times a year. I think this set will last me for many years.
Great quality and color
By Amazohlic Earth - Reviewed in the United States on July 1, 2025
Verified Amazon Purchase
I loved this item. It came just in time for my trip and I was amazed at how much I could fit in there. It was not heavy and very sturdy. It handled being tossed around by the airport and not a dent or scratch. I will definitely get another one in another color
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