Top positive review
42 people found this helpful
There is a downside for desktop users...
By Rachel on Reviewed in the United States on June 29, 2020
The Cameo 4 arrived as described and on time. The seller provided speedy, excellent customer service! The only downside to the Cameo 4 is that it has bluetooth instead of wifi. Most desktop computers do not have bluetooth capability and requires an additional device to enable this. However, most laptops have bluetooth nowadays. I personally prefer to create my designs on my desktop. The USB cable that is provided is long and will suit most people who have a large enough desk to have the cutter next to their computer. I was disappointed that the links included in the bonus content handout did not work - this product is NEW (released October 2019) and there is no reason to have handouts with dead links. The Silhouette101 handbook website should be updated to include the Cameo 4.I gave 4 stars regarding "easy to use" because the installation for the software and "manual" could be more detailed with illustrations for each step. I found the user manual to be disappointing as it is a vague, limited PDF file where nothing is clickable (Who wants to scroll through pages to find what they need? No one!). Not all Cameo 4 features are included in the user manual. Whoever designed their manual and handouts should be fired! Silhouette America, if you're reading this, please hire a company that focuses on UX/UI and triple checks everything before sending off.
Top critical review
it is not able to cut through whatever settings you set
By Regina on Reviewed in the United States on September 26, 2024
This is the worst experience of my life. Just to set this up, I spent three days on it. There are absolutely no explanations anywhere on how to connect it to a computer. You can’t find this information anywhere. The plotter wouldn’t connect to the computer. When it finally did, it turned out they had a system issue, and the free library wasn’t loading. After three days, when I finally connected it, I realized it doesn’t work. It simply doesn’t cut. I wasted tons of vinyl paper, but it either chews it up, doesn’t cut through properly, or makes random cuts and crumples it. It works terribly. I think I’ll return it before the Amazon return window closes.”
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