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5,438
4 out of 5 stars

Shark IQ Robot Vacuum w/Self-Empty Base

$179
$299.99 40% off Reference Price
Condition: Refurbished
Model: RV1001AE/UR1000SR
Style: Robot Vac + Self-Empty Base
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Top positive review
14 people found this helpful
A Game Changer!
By Joseph Sanchez on Reviewed in the United States on April 19, 2023
I was very hesitate to buy a Robot Vacuum as I expected them to give me problems. My mom has two fat cats that spread litter everywhere all day. Going over the floor with a stick vacuum is easy though tiring and my mom has mobility issues so it's hard to do it multiple times a day. Seeing this Shark IQ Refurbished at $149.99 I decided to give it a shot. Well, my worries were for nothing. This thing is brilliant. You just plug the base in and hit "Clean." It goes horizontal up/down the middle of the kitchen and then it goes over the sides of the room. It's very smart and doesn't get stuck. It detects barriers and doesn't bang itself. It doesn't rush itself and will even go back to a spot it may miss and then continue it's path. It blows my mind seeing how much technology has come. I remember seeing these in a video game over 20 years ago! Those ones floated but we're getting there lol! Anyway, when it is done it will go back to the base by itself and the base will vacuum it clean! You can also always hit the "Dock" button to cancel the cleaning. You can use the SharkClean app on your phone. You can schedule it to run a certain time once a day and use the app to have it clean anytime you want. The app has 3 power strengths but normal is more than fine. It really cleans as good as our uprights Shark, INSE, or BISSELL. It is loud but not crazy. As for the product itself it had a few scratches on it as well as a little dust underneath (but the filters were brand new). Clearly a refurbished product but in good condition and cleaned. Hard to beat the deal at 1/2 off. As soon as I grabbed it the price jumped up as the stock went down. I bought a 3 year warranty with it too. Overall I really like it and it's a big help with the cat mess and normal dust. I had never thought about these seriously but once you have one it's hard to live without it. You got to see it work to appreciate how smart it is.
Top critical review
11 people found this helpful
Bad model, bad support, bad experience
By myrrick on Reviewed in the United States on April 1, 2023
I loved this vacuum until the side brushes broke. And then the fun started. Shark shares a part number (102KY1000) but when you purchase that part it doesn't work. They they say that since I purchased it off Amazon it doesn't use the same part number as the rest of the freakin population of UR1100S1US robot vacuums. This has been explained on the second of 2 support calls and after having purchased and returned brushes with that part number from multiple vendors on Amazon and the brushes simply do not stay in place. 6/29/23 Update: the battery has now died (we think). I've purchased another from Amazon that will arrive tomorrow. I'll never buy a Shark vacuum again. I have 2 Eufy models that have fewer features, but have universal parts and batteries that won't crap out in less than a year. This continues to be a bad experience that I'm just about ready to scrap and shell out cash for a product that actually sucks ;) I would encourage you to look elsewhere for a self emptying robot vacuum. The concept is fantastic and if Shark had better customer service, quality control and universal part replacement, I would recommend. As it stands, buy a unit from Eufy. For a lesser brand, everything about the unit is superior. Universal parts, stronger suction, quieter operation. I have nothing but buyer's remorse for purchasing this model from Amazon, and now I'm spending nearly $40 more just to try to get more than 4 months life out of this thing. Run fast, run far, and buy something a different model from a different reseller. Everything about this experience has sucked hard other than this POS robot vacuum.

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