Top positive review
2 people found this helpful
During heat wave, this kept us comfortable.
By Walter on Reviewed in the United States on September 7, 2023
We have a 30-pint Frigidaire dehumidifier in a different house which is much smaller. It works very well, but the rooms are very close together. I was worried that the larger version would make too much heat, and not dehumidify our somewhat sprawling apartment (~ 1500 sq feet including closets). But I am pleased to say it is working very well. Four (4) of the rooms are in adjacent to, or in a line from the central hall, and the machine dehumidifies them very quickly. A fifth room is off 1 of the others, and the dehumidifier lowers the humidity in that room slowly, but it remained comfortable during the entire heatwave. The machine makes some noise and gives off some heat, so it has to be located in a room that you are not spending time in. We located the machine in the central foyer of our apartment. That space communicates with the kitchen, living room, my study, and a hallway to the back bedroom. We find the large water reservoir hard to carry to the sink or bathtub to empty if it is completely full. Even though the machine has a window into the water reservoir, you cannot really see how full it is. So you have to just keep track of the time since your last empty and empty it. I am very happy we acquired this appliance.
Top critical review
2 people found this helpful
Worst product - do not buy from Frigidaire
By Amar S. Bhatti on Reviewed in the United States on July 30, 2025
Buerys, be aware, do not buy this product, this is one of the worst from an otherwise historic company. I replaced this one in 2023 when my old frigidaire dehumidifier died. Even last year its performance was not quite good. I have an external temp gauge with humidity reading. My 1 year was going to expire last year so Frigidaire kept sending me letters to pay $69.99 to extend warranty for 5 years. I hesitated but since this was an expensive unit, I thought and paid to extend warranty. I use this unit in my unfinished basement to control humidity. This year this unit completely died, the unit shows 70% humid confirmed by my own meter. I use external hose to run this without emptying bucket option. I called Frigidaire and sent them my invoice downloaded from Amazon site and pic of my box which I kept showing serial number, they claimed this is not "original" receipt and won't honor the warranty. I mentioned that regardless of that, I bought extended warranty and if this is active, to replace my unit. Since then I talked with Amazon and sent them invoice again, serial number pic, letter with warranty extension to 2029. Their phone agents take the req and then say they forwarded to their back office to review. I have called over 10 times or every other day, but these people never respond and hope I go away. I even asked them to return the $69.99 I paid for extended warranty coverage and that I will never buy their product ever again but still no response. I am thinking of working with small claims court but not sure if they will be helpful at all to me as a consumer. I would give this no star but then I am forced to put at least one.
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