Top positive review
2 people found this helpful
I love this luggage!
By Jay Bryan on Reviewed in the United States on September 16, 2015
I just received this set of luggage. I am giving it 5 stars because I already own one set like it, although this set has a couple of added benefits that the other one did not have. I have not used this particular set yet, but being familiar with the other one I can leave what I already know as well as what I expect from this set. First, the other set is a lighter shade of blue and has just a few scuffs from baggage claim (nothing that can be prevented by the luggage itself.) It has been on at least 10 trips so far and is still holding up well. Those include road trips, flights and a cruise. I think one handle is starting to get a little loose but I imagine that can be adjusted. I purchased this second set because we're a family of 5 and needed more. Our old luggage sets before these two sets have 2 wheels and these sets with the 4 wheels make life so much easier when traveling! I hope I never have to go back to 2 wheels or no wheels at all haha! The color of this set is absolutely beautiful. I love it! It looks even better in person in my opinion and looks very chic and classy (from a woman's point of view.) The added benefits I can see are on the inside, where the top half zips to separate space- rather than just the zippered liner, the liner now has extra compartments for storing specific items. Also, on the outside, the corners have hard, rubbery plastic on them. I assume to help with scuffed corners maybe? Anyway- this set will be taking it's first trip tomorrow so if anything drastic changes with my opinion I will re-post. I really do love the look of this luggage, and from experience with the first set, I specifically looked for this set when ordering more.It's a great deal for the price. They also come with locks for each bag that I have never used.
Top critical review
21 people found this helpful
The wheel fell off the first day of our three-week trip
By QOFE on Reviewed in the United States on September 10, 2024
We bought the 20" version of this bag about 18 months ago and traveled with it multiple times since without a problem. Before traveling to Alaska for three weeks, we decided to replace our old 28" bags with the 28" version of this brand, since we liked the smaller version so much. We bought two sets and packed both to be well under the 50-lb limit set by the airlines. The wheel broke off my husband's bag as we wheeled it into the hotel on the first night of our trip. The first wheel on my 28" bag broke off on the 10th day of our travels, and a second wheel on my 28" bag was missing when we got to the airport for our final leg home. We left home with a total of 8 wheels between the two bags. We made it home with 5. Not great odds. I admit that we were on and off multiple planes, trains, and buses during our journey, but that's what travel often is and that's what your luggage is supposed to survive. According to the manufacturer, this luggage is, "...made of ABS. The major benefits of this material - it is extremely lightweight, it is durable, and protects the contents of your luggage." I would suggest that unless you're packing to do a driving trip that doesn't involve anyone else handling your luggage, pick a different brand. Their five-year warranty doesn't cover "damage by the common carrier" making this stuff worthless for anyone traveling on commercial carriers...which is most of us.
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