Rowenta Access SS Soleplate Steam Iron

Honestly, it’s frustrating to see a product that could have so much potential fall short in so many areas. First off, the integrated unit design is supposed to streamline the experience, but all it does is limit versatility. I didn't realize it was all one awkward wonky piece that was downright hideous and impossible to use. Why can’t there be a temperature control option? It’s ridiculous that users must settle for a basic on/off button when customization is necessary. And don’t even get me started on the complete lack of user instructions! It's infuriating to have to figure things out on your own, especially when a little guidance could make a world of difference. Initial setup shouldn’t feel like navigating a maze—good customer support and clear instructions should be a given! Let’s be real: the high price tag is absolutely unjustifiable when the product lacks basic features that would actually enhance its functionality. It’s as though they expect consumers to pay a premium for something that isn’t even close to being worth it. If the company doesn’t step up its game and address these glaring issues, I can’t imagine many people will want to invest in this product. It needs serious improvement! Also, I cannot find any customer service information needed to extend the return date. My mother has been very ill and hospitalized, which has caused me to miss the incredibly short 30-day return window. If I had purchased this elsewhere, I would have gotten at least 90 days. I'm so angry and feel like I threw $75 out the window!