Elite Gourmet Non-Stick Quesadilla Maker

I got rid of my old Santa Fe quesadilla maker because the plastic latch on the top had gotten brittle and was cracking and crumbling off; otherwise, it still worked perfectly. Now I wish I had it back. I tried to order a replacement on Amazon and the Santa Fe brand wasn't available - I was recommended this one instead. Problem #1: The first time I used it, I prepared the quesadillas the way I always had and apparently this quesadilla maker isn't as deep because all the cheese squished out the sides creating a huge mess. Which led to problem #2. The next time I used it, I didn't put as much filling in the quesadillas, but it still cooked out and ran over the sides. It's just not deep enough to make a good quesadilla. Problem #2: This quesadilla maker is NOT easy to clean up. It is coated with a non-stick surface (of sorts) but it is definitely not completely non-stick. There was LOTS of sticking! Also, it has a drip catcher and the outer edge has a groove to catch the grease and melted butter, but there isn't enough decline on the groove and the melted butter and grease just sit in the groove. It doesn't run down toward the drip hole. Once the quesadilla maker is cool enough to clean it, all the grease has solidified. I ended up having to spray it down with soapy water and use a wooden kebab skewer to clean out where it had overflowed into the sides of the quesadilla maker. Problem #3: The third time I used it the plastic latch popped off as I was unlatching it when the quesadilla was done. I tried to put the latch back on when the machine cooled down but I can't get it to go back on. I can't tell if it's broken or if it's because the plastic was more pliable when it was hot and now that it's cooled it is too stiff. Regardless, I can't get the latch back on so the quesadilla maker is useless to me right now. I looked up my order and the return window closed 2 weeks ago (figures!) or I would have returned it. I am NOT satisfied at all with this product.