Evolur Raleigh Swivel Glider, Rocking Chair

The first chair ordered was damaged in shipment and Amazon did not deliver (fine by us and saves a hassle of returning a damaged product, or so we thought!). We reordered, and the second chair had a malfunctioning footrest. Like other reviews, it flings open like a slingshot and you nearly have to close it by hand to get it to latch (or slam it shut, thus waking anyone within a 50 ft radius). At this point I reached out to Amazon, who instructed me to reach out to the seller directly. The company was very communicative, asking for pictures, videos, and an image of the manufacturers label. I was then instructed to go back to Amazon and process the return/replace through Amazon (talk about the runaround...). Amazon promptly sent out the third (third!!) chair. Upon opening this third chair, I was shocked to see the footrest was completely bashed (see photo) making it unusable. At this point, I did not want another chair from this seller. I reached out to Amazon again and was given a full refund and told to dispose of both chairs in my possession. Very cheap product. The chair is comfortable, but I'm not sure it would last more than a few months of regular use. I'd rather hit up a big box retailer or furniture store and get something of lasting quality. Evolur is not the answer! *We also ordered this chair in another color for another room at the same time. Though it seems to be of better quality, after 2 months use I'm hearing some sort of mechanical grinding sound when opening/closing footrest as well as when pivoting side to side. Do not buy this product!