Top positive review
12 people found this helpful
Favorite reason to wake up every morning
By Robert A on Reviewed in the United States on September 12, 2025
I'm a coffee enthusiast. With any hobby, you can spend SO MUCH MONEY, and you reach a point of diminishing returns. Coffee is no exception. However, this coffee maker meets the perfect mix of value and performance. It is easy to use, and every cup of coffee is consistent, hot, and flavorful, providing you make it in the same way. The machine itself looks quite nice. The three buttons, right to left are: Power - turns it on. Turns it off Half Capacity - This does something with the warming plate when you make a smaller pot. I make 750mL a day, which comes to be 5 cups on this machine. I keep it turned on. Blooming - This alters the brew cycle to pour some water over the grounds... pause for a while, then brews the rest of the pot. I'm undecided on this feature, but my girlfriend prefers it. Use and cleanup is easy. 1. Pour water into the water reservoir (max 1250mL) Tip: I use a pitcher that only ever contains clean water for this. Instead of using the carafe like is common. This helps everything stay cleaner, longer. 2. Add beans into a cone filter. Put that filter in the container. 3. Turn it on. Wait a bit. Drink Coffee 4. Toss grounds, rinse stuff off, let it dry for tomorrow If you're this far in the review, you're probably someone looking to increase their coffee game. And you've probably read about ratios of beans to water etc. 1:16, 1:17, 1:18 etc. I actually prefer mine on the weaker side (so I can drink more without getting jittery!) And with quality ingredients and equipment, you don't need to make a cup of sludge to have any flavor. My preferred ratio 1:18, or with numbers -- 40g of beans. 750mL of water. Finally if you're still reading, here's my personal ranking of what makes good coffee: 1. Good water 2. Good whole bean coffee 3. Grinding your beans right before brewing in a 4. Good grinder 5. Measure your beans and water and keep it consistent 6. The coffee maker So yeah, it makes a difference, but not as much as like the first 3 do. This was the last piece of coffee equipment I upgraded, from just an old Mr. Coffee drip, and it is better. but not as night & day difference as switching to whole beans ground early.
Top critical review
3 people found this helpful
Cautionary coffee tale
By K Ingersoll on Reviewed in the United States on October 21, 2025
I purchased this coffee maker in April of 2025. It is a spectacular coffee maker, it makes a superior cup of coffee. Over the decades of brewing coffee, I believe there is not a method I haven’t tried, Moka pot, French press, percolator, pour over you get the picture. Long ago I decided poor over was my ideal, I had a moccamaster in which I would stop the brewing cycle to simulate this experience. I needed to replace my well used coffee maker and I came across this item. It literally checked all my boxes, simple design, pour over option, perfection! I was happy I had ignored the negative reviews about a light flashing and the poor customer service. And then July came around, the power light started flashing and the only way to power the machine off was by unplugging the unit. I followed the instruction book about descaling, and the light continued flashing and the warming plate no longer worked. I contacted Krups customer service and started the warranty process of sending the unit in for repair. This process was fairly easy. I sent it August 1st and the company received it on August 14, I waited a month with no word from the company. I called and was told they were waiting for a part to repair the machine, and it should be repaired and sent out by week end. Two weeks went by and I contacted them again and was told it could not be repaired and a new unit would be sent out immediately . Another two weeks went by, I called again and was told the unit was on back order but would be sent, yes you guessed it by the end of the week! Yet another two weeks went by and I called again and was told the exact same thing. I requested to speak with management and was told I could leave a message, which I did and you may guess no response whatsoever. I’m now in the horrible realization I’ve been had. During this almost three months without the coffee maker I have gotten out my old French press, Moka pot etc which has been a good experience, but now I’m just salty that I don’t have my coffee maker and I trusted a company to do the right thing and they didn’t and I’m out $200. This is a cautionary coffee tale that you WILL love this machine when it works but when it doesn’t………..
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