(NEW!) Shark (AV2001WD) AI Robot Vacuum & Mop
$159.99
$479.99
67% off
Reference Price
Condition: New
Color: Black & Brass Finish
Top positive review
2 people found this helpful
IMPORTANT
By Zach on Reviewed in the United States on April 7, 2023
Make sure you don't use generic floor cleaner! After a week it gunked up the fluid reservoir and now I have to get a new one. That leads me to a good upside about this though is that on the shark website you can get replacement parts for basically everything so it wasn't like the mopping was ruined forever unless I got a whole new one. This thing is great for handling the majority of the cleaning and then you need to just take care of the spots it can't get. What's nice is it can also get spots you wouldn't be able to get easily like under the couch and bed. The scheduling feature of this is pretty bad in my opinion. But it's easy enough to just clean sections of your house at a time. I have had no problems other than the floor cleaner and really like this robot. I think great price for the money. Would've liked to get a self emptying and fluid restoring model but the price jump is crazy.
Top critical review
1 people found this helpful
Constant Errors -never finishes cleaning
By Michelle S. on Reviewed in the United States on December 7, 2021
I purchased this on November 12. I LOVE my standard Shark vacuum, so I was looking forward to the same experience with their robot vacuum. Since day one it has had trouble cleaning. I am constantly getting error messages (even with the first use). The vacuum will randomly stop in the middle of a cleared floor (I pick up everything except large pieces of furniture). It states that there's an obstruction or the wheels are stuck. I follow the manual and the app for troubleshooting including cleaning the sensors, self-cleaning brush, bumpers and wheels. I'm spending more time cleaning the vacuum than it does cleaning my floor. And I could have vacuumed my house in less time with my regular vacuum cleaner. I have tried moving the home location and remapping. I have tried turning it on/off to see if that will reset. I make sure the charge is at 100% before I even start. I tried to chat customer service but got an error message on the website... Seems to be a running theme. It then said to call so I did and was told there is a long wait time. Still waiting on a callback after an hour. As a side note, I purchased a Roborock robot vacuum over a year ago. It doesn't quite have all the shark bells and whistles on the app, but that thing is a little powerhouse. I use it upstairs, but wanted the shark for downstairs to vacuum and mop. Looks like I'll stick with Roborock got robot vacuums and Shark for the standup. I would NOT recommend this robot vacuum based on the one I received. If Shark replaces it and I have a better experience, I'll update my review.
Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews