BLACK+DECKER Window Air Conditioner

The good: AC unit was delivered in a timely manner and the delivery person went the extra mile and brought it up 2 flights of stairs so that it was on my doorstep when I got home. Also I got a good price on it. It sells on Amazon, at this time, for about $70 more. And my wife and I like the Black and Decker brand. In the past she lived close to a refurbishing factory in the south and spoke highly of it and bought many products of theirs with no problems. The bad: Right out of the box there was an oily film on the bottom left hand side that I noticed when I was installing the unit in the window. Thought maybe it was me sweating at first but after it was all installed and I hit the power button it blew warm air. I let it run for about 15 minutes while I read the troubleshooting guide. Took the filter out and made sure the temp sensor wasn't too close to the condenser as per the manual. Still no cold air. Now I'm guessing the oily film has to do with a leak and the refrigerant is gone. The Ugly: I think the Amazon return process is very easy, and they are gonna pick it up for free from my home. What is gonna be ugly is packing this 70lb bad bitch up in it's original box sturdy enough to get it down two flights of stairs and making it proper for the delivery person. I'm not sure when or where the damage happened i.e quality control, delivery process, whatever. It just sucks that it was all a waste of time for everybody during the whole process. So there is nothing left to do but try it again with a Frigidaire and hope for the best this time. Wicked Pissah Bub!!!