822XL Ink Cartridges for Epson
$33.99
$63.29
46% off
Reference Price
Condition: New
Size: (Black, Cyan, Yellow, Magenta, 4-Pack)
Top positive review
Cartridges worked great, then printer would no longer recognize them - BUT GREAT CUSTOMER SERVICE
By Larry on Reviewed in the United States on March 8, 2024
The 822XL cartridges were nicely packaged and I would otherwise give a top score based on my limited use of them. However, after about a month, Epson apparently did a firmware update and the cartridges stopped working. I could not find a way to contact the seller for assistance, but I left a review noting the issue. Within two days, the seller contacted me and apologized and issued a refund. So kudos to the seller for great customer service.Apparently there's a setting to turn off notice of firmware updates, but unsure if that actually stops printer from doing the firmware updates. If firmware gets updated, the cartridges no longer work.
Top critical review
Worked well until the January 2022 Epson firmware update
By David Adam Schweitzer on Reviewed in the United States on March 11, 2022
Bought these a few months ago to replace the cartridges that came with the Epson WF-4820 printer I bought earlier in the year. Install was easy and the images printed were nice and clear. I don't use my printer a ton so by the time the January update came around, the printer would not recognize the cartridges. It is a shame since there is a little quite a bit of ink left in them and they are not useable. Already went down the troubleshooting route with no luck. Wound up purchasing genuine Epson cartridges which were not that much more expensive. I see a lot of other posts regarding the same issue with other users. Not having a lot of luck getting through to the seller for any help. Lesson learned.
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