Top positive review
28 people found this helpful
Impressed Beyond Expectations!
By Alex on Reviewed in the United States on August 11, 2023
I recently purchased the iRobot Roomba i4 Robot Vacuum, and I am absolutely thrilled with its performance! This little marvel has completely transformed the way I approach house cleaning. The standout feature of the Roomba i4 is its incredible suction power. It effortlessly picks up dust, dirt, and even pet hair from various surfaces throughout my home. The powerful suction ensures that every nook and cranny is thoroughly cleaned, leaving my floors spotless and my carpets looking refreshed. But what truly sets the Roomba i4 apart is its impressive cleaning results. With its intelligent mapping technology, it navigates seamlessly around obstacles, under furniture, and along edges, ensuring that every inch of my home receives the attention it deserves. I was amazed at how it tackled tricky areas and hard-to-reach spots, leaving them just as clean as the open spaces. The convenience factor cannot be understated either. The iRobot Home app allows me to schedule cleaning sessions, monitor its progress, and even control the Roomba i4 remotely. It's like having a diligent little cleaning assistant that I can rely on whenever I need. In a nutshell, the iRobot Roomba i4 Robot Vacuum has exceeded my expectations in every way possible. Its exceptional suction power and remarkable cleaning results have made it an indispensable addition to my household. If you're looking for a hassle-free and efficient way to keep your floors immaculate, I wholeheartedly recommend the Roomba i4. It's a game-changer! Kudos to iRobot for creating such a fantastic product that truly delivers on its promises. This purchase has made my life easier and my home cleaner – I couldn't be happier!
Top critical review
7 people found this helpful
Fails to Connect Daily
By Fred Quimby on Reviewed in the United States on December 13, 2023
While this unit is still a better device than Neato, it has serious flaws. First off, I have hardwood floors, and the Roomba will clean around the base, pushing it all over the place and occasionally unplugging the charging base from the wall. When it's finished with cleaning, even if I put the charging base back in its original position, the Roomba will not find it half the time (I'll come home to find the Roomba dead under furniture in another room of the house). On the rare occasion it does manage to find the base and dock itself, it will not connect again the next time I need it to run. I spend 10-15 minutes EVERY TIME I WANT IT TO RUN just getting it to connect to the app, having to reboot it dozens of times before it finally connects. Contrary to what the company would like you to believe, the device WILL NOT RUN WITHOUT BEING CONNECTED TO THE APP!!!! When it works, it works great, but the pain in the ass of having to reboot the damn thing every time you want it to run is why it only gets 2 stars. If you contact customer support, no matter how many times or for what reason, their initial response is always, "This does not appear to be a warranty issue, we cannot help you." Every. Single. Time. Customer service is pretty much non-existent. EDIT: I have now dropped my rating to one star. For the past couple of months, I have had to manually place the unit back on the charging base, as it is simply unable to find it on its own. Now it has a new habit. Once on the base and halfway charged, it will turn on, back itself off the base, and sit 3" from the base while the battery drains. I have resorted to having to stack books in front of the unit to keep it on the base so it will be charged for the next time. I STRONGLY URGE YOU TO AVOID BUYING THIS DEVICE. I am currently shopping for another brand to replace this useless thing.
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