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150
3.7 out of 5 stars

Miele Silence Automatic Coffee Maker

$1,123.39
$1,299 14% off Reference Price
Condition: New
Style: Coffee Maker & Espresso Machine Combo
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Top positive review
91 people found this helpful
Best Superautomatic for the price range available as of 2022 if you prefer coffee drinks
By Ray W. on Reviewed in the United States on May 25, 2022
I prefer stronger Milk and Americano drinks and my wife prefers weaker Americano drinks. I say this because this context matters to my following review. I have spent hours researching and testing various machines and I will say there is no "perfect" one that I have found. I tried many of the superautomattics with the milk drink capability such as the SMEG, Jura, D6 & E6, the Phillips 3200, Seaco Xelsis , and the Miele CM6350 (refurb that dies a week later) and this Miele CM5510 Quiet. First, both my wife and I both prefer the flavor of the Miele's. The same beans (same bag) simply taste better. Yes this is subjective but the note vs Jura E6 is significantly different in that the Jura (including some of the office models I have tried) is much more acidic. Both the Jura and Miele's output very hot coffees and fairly hot milk. The milk froth and micro-bubbles are hot and essentially the same. Second, the Miele's are truly "super automatics" where you press one button and you get a complete milk drink (e.g. Macchiato) . Mid-line Jura's require you to manually flip a switch to start and stop the milk. Additionally you must then manually clean the milk pipes. Therefore are they truly super automatics? No. If you want a true automatic then you need to spend $1000 more. Third, these 2 Miele's largely self-clean themselves (both coffee spigots, milk spigots and milk tubing) each day when they auto-shut down. You need only dump the waste water and coffee puck trays every few days (depending on volume of drinks) and then rinse the brew unit every week which takes seconds. The Jura and others require more manual intervention. Lastly, the ability to set "profiles" is much more fine-grained on the Miele's. On the Jura's it is not even a feature. Instead you must chose your coffee choice and then manually change the bean and water quantities on the fly and the settings for every cup. The only work around is to pay another $65 for the bluetooth dongle and app and then select the custom drink config from your phone. On these Miele's you can create profiles (e.g. a strong one for me and a weak one for my wife) the adjusts temperature, bean QTY, amount of water, and other advanced variables such as pre-brewing) . Again, all of this amounts to a single button to get exactly what you want in your drink and then later the machine will clean itself. Net = the machines are not cheap and suffer from a few other issues such as small bean hoppers and water containers but overall, I believe the new CM 5510 Silence is the best that I have found for under $2,000
Top critical review
7 people found this helpful
If you're lactose intolerant, don't buy! *updated
By vshang on Reviewed in the United States on October 31, 2023
**this is an UPDATE. After several submissions to customer service where every response was from a different representative mostly saying that they've never tested the machine on alternative milk products. I asked "so what does Miele do for people that are lactose intolerant or simply don't want dairy? One rep stated "Other types of milk may cause internal machine damage, thus we cannot guarantee correct operation with them, and using them is strongly discouraged." Soooo, I bought a DeLonghi Dinamica and it froths almond milk just fine! Previous review: Despite cleaning every component of the milk frother and running the rinse cycle before making every latte, the frother sputters and splashes using very little milk (happens 80% of the time). The result is a latte that's watery and bitter rather than creamy and foamy. I use the Pacific brand vanilla almond milk which seems to work best out of all the other almond milk brands I've tried. Also, the drip tray is small so I'm constantly emptying it, especially after running the rinse cycle, the tray fills up every 2 coffees or so. For something that was over $1500, I'm not impressed. Perhaps I'll contact Miele for to get a replacement milk frother and see if that helps.

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